Manager, Strategic Projects & Lean Six Sigma

About the role

This role leads cross-functional strategic projects across the Operations organization, combining Lean Six Sigma discipline with strong project management to deliver measurable business results.

Responsibilities

• Lead cross-functional strategic projects across the Operations organization from initiation through implementation, including scope definition, workplan development, milestone management, risk mitigation, and sustainment planning.
• Partner with senior leaders and functional teams to identify business needs, prioritize opportunities, and translate strategic goals into structured project roadmaps and measurable outcomes.
• Use Lean Six Sigma tools and methodologies to map current and future-state processes, identify root causes, reduce waste, improve flow, and implement scalable solutions.
• Facilitate cross-functional workshops, governance forums, and decision-making sessions to align stakeholders on requirements, roles and responsibilities, key dependencies, and implementation plans.
• Drive improvements in ways of working by standardizing templates, governance routines, documentation practices, and project controls across teams.
• Establish and monitor project KPIs, control plans, and performance reporting to ensure visibility to risks, progress, benefits realization, and sustainability of implemented changes.
• Serve as a change agent by influencing without direct authority, navigating ambiguity, and building commitment across diverse stakeholder groups within Operations and partner functions.
• Support compliance, governance, and operational readiness initiatives by ensuring processes, tools, and decision frameworks are clearly defined and adopted.
• Coach teams in project management and continuous improvement practices, helping strengthen internal capability and a culture of problem solving.
• Be responsible for leading initiatives that deliver measurable business value through cost savings, cost avoidance, service improvements, productivity gains, and risk reduction.
• Support business case development, benefit tracking, and post-implementation sustainment to ensure project value is realized.
• Manage project-related budgets, external support, or resourcing aligned to approved priorities.
• Perform other duties and strategic initiative support as assigned.

Requirements

You have a bachelor’s degree in engineering, business, operations, supply chain, or a related field.

You have 4-6 years of experience leading cross-functional projects, continuous improvement initiatives, or operational transformation programs in a complex business environment.

You have a Lean Six Sigma certification; Black Belt strongly preferred.

You have strong project management skills, including scoping, roadmap development, milestone planning, stakeholder management, and execution tracking.

You have demonstrated experience facilitating process mapping, root cause analysis, workshop leadership, and change management across functions.

You have the ability to influence across organizational levels and drive alignment without direct authority.

You have strong analytical skills with experience using data to identify opportunities, prioritize actions, and measure impact.

You have excellent communication and interpersonal skills with the ability to translate complexity into clear actions for diverse audiences.

You are proficient in Microsoft Office and project or process management tools; experience with reporting dashboards, trackers, and structured documentation practices preferred.

Qualifications

Shiseido Americas is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law.