Jobs · Engineering

Manager, Solutions Engineering, MM

Ladders · United States · 1 mo ago
RemoteRemoteEngineering$131k–$190k/yrFull-time

Responsibilities

  • Lead a team of Solutions Engineers in customer engagements
  • Develop consistent methods for technical discovery and solution design
  • Collaborate with Sales to strategize account management and risk assessment
  • Build and maintain relationships with channel partners
  • Guide team members through intricate customer discussions and support their professional growth
  • Analyze customer feedback and engagement metrics to refine team strategies
  • Promote the effective use of AI and automation in partnership with cross-functional teams

Qualifications

  • 5-7 years of experience in Solutions Engineering, Sales Engineering, or related technical consulting roles
  • Proven leadership experience mentoring technical teams and enhancing communication skills
  • Solid background in channel partnerships with MSPs, VARs, and technology alliances
  • Strong technical expertise in identity and security technologies, including IAM and SaaS integrations
  • Familiarity with sales methodologies like MEDDPICC for complex sales
  • Experience leveraging AI tools and automation in technical environments
  • Hands-on skills with APIs, scripting, and identity security platforms

Benefits

  • Participation in a comprehensive benefits program including health and dental
  • Generous paid time off policy
  • Equity grant opportunities
  • Access to development and incentive programs

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