Manager, Software Engineering (Guidewire Application Development) - Remote or Hybrid (Jersey City or Raleigh)

About the role

The Manager, Software Development (internally known as the Application Development Manager (ADM)) is responsible for aligning technology delivery with business objectives across the Claims domain. This role serves as both a hands-on technical leader and an Agile Program Manager (APM), driving the design, development, implementation, and operation of software solutions while leading Agile delivery across globally distributed engineering teams.

Created to transition day-to-day ADM responsibilities from the Claims Domain Owner, this position will work closely with Product Owners, business stakeholders, and engineering teams to translate business requirements into scalable, high-quality technology solutions. The successful candidate will provide technical leadership across the full software development lifecycle, including architecture, solution design, Guidewire configuration and integrations, cloud implementations, production support, and release management. The incumbent will guide engineering leads, developers, and contract resources, serving as a key decision-maker for technical direction, delivery execution, and solutioning.

The ideal candidate combines deep Guidewire ClaimCenter expertise, strong Property & Casualty insurance knowledge, hands-on development and architecture experience, and the ability to lead teams through influence while partnering effectively with business stakeholders.

Work Arrangement

This position is preferably based in either our Jersey City, NJ or Raleigh, NC office and follows a hybrid schedule of three days per week onsite. Strong candidates who are unable to meet the hybrid expectation may be considered for a remote work arrangement.

Responsibilities

• Responsible for effective and timely development of new and/or enhanced systems/technologies.
• Monitors all aspects of the Software Development Lifecycle and Production Support service levels.
• Ensures high-level technical support is provided.
• Works closely with Product Owners, SOMs, Domain Owner, IT management, and business to identify and maximize opportunities to use technology to improve business processes.
• Oversees business analysis, development work, and quality assurance of projects for assigned systems/technologies.
• Collaborates effectively at all levels to prepare strategic plans.
• Ensures system requests tie into objectives of the company strategy map and budgets.
• Contributes to the development of information technology, development standards, policies, processes, and procedures to ensure consistent compatibility and integration throughout the company.
• Continuously reviews the technology needs of supported business functions/processes relative to new technological developments and trends.
• Keeps abreast of the industry and emerging technology.
• Participates in vendor/strategic partner evaluations and monitors the relationship on an ongoing basis.
• Leads and manages team to accomplish objectives through effective recruitment & selection, training & development, performance management, and rewards & recognition.

Requirements

• Bachelor’s degree.
• 10 to 12 years of related experience in software development & architecture design, including project management and business analysis.
• 7 to 9 years of multiple implementation and support experience in Guidewire Claims Center.
• 5 or more years of management experience.

Skills

• Broad knowledge of software development techniques, processes, methods, and best practices.
• Proficiency with various programming languages.
• Extensive experience in Guidewire Claims Center including GW Contact Manager, the integration gateway apps, and integrations related to Eg ISO, MSP, etc.
• Extensive knowledge in Guidewire cloud setup, Guidewire tools (test automation tools), monitoring, etc.
• Guidewire Claims Center ACE Certified (Preferred).
• Strong knowledge of P&C insurance products, applications, and technologies.
• Strong understanding of Agile development methods and its application to company technology needs.
• High-level knowledge/expertise in development, implementation, and maintenance of large-scale business applications.
• Strong strategic decision-making & long-term planning abilities to manage resources and develop efficient and effective solutions to diverse and complex business problems.
• Excellent communication and interpersonal skills to effectively lead and motivate teams.
• Excellent interpersonal, communication, presentation, and consultative skills for effective collaboration with senior management.
• Good general business acumen.

Pay

Base salary range: $110,100 - $170,600/year. Total individual compensation (base salary, short & long-term incentives) offered will take into account factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability, and specialization as well as business needs.

Benefits

• Multiple medical plans plus dental, vision, and prescription drug coverage.
• Competitive 401k with generous matching.
• Paid time off beginning at 20 days per year.
• Up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer.
• Basic Life and AD&D Insurance as well as Short and Long-Term Disability.
• Paid Parental Leave of up to 10 weeks.
• Student Loan Assistance and Tuition Reimbursement.
• Backup Child and Elder Care.