Manager, Software Engineering (Cortex Platform)

About the role

Palo Alto Networks' Cortex Cloud team is seeking an experienced Engineering Manager to lead the development of next-generation cloud security solutions and operate highly scalable cloud platforms.

Responsibilities

• Lead the technical strategy and execution for building world-class cloud security solutions, partnering with architects and senior engineering leaders on technology and architectural decisions.
• Build, develop, and retain high-performing engineering teams through hiring, mentoring, coaching, and career development.
• Drive engineering execution by owning planning, prioritization, estimation, and predictable delivery across multiple initiatives.
• Collaborate closely with Product Management, Software Engineering, Quality Engineering, and Customer Success teams to deliver high-quality Security-as-a-Service offerings.
• Lead engineering teams responsible for designing, building, deploying, and operating scalable cloud security platforms and services with end-to-end ownership.
• Champion engineering excellence by driving software quality, reliability, security, observability, and operational best practices.
• Establish and monitor engineering metrics, including service reliability, availability, performance, and delivery efficiency.
• Drive operational excellence through incident management, root cause analysis, automation, and continuous service improvements.
• Contribute to architecture, design, and technical discussions while empowering engineers to own technical decisions and execution.
• Foster a culture of diversity, inclusion, intellectual curiosity, innovation, accountability, and continuous learning.
• Partner closely with Customer Support and Customer Success teams to improve customer experience and product reliability.
• Effectively balance multiple priorities in a fast-paced, highly collaborative environment.

Qualifications

• 8+ years of experience in software engineering, including developing enterprise-scale cloud services at large organizations or high-growth startups.
• 2+ years of experience leading and managing software engineering teams.
• Proven experience delivering highly scalable, distributed cloud-native applications and services.
• 5+ years of experience designing and building cloud-based architectures on AWS, GCP, or Azure.
• Hands-on programming experience in one or more of the following languages: Golang or Python.
• Strong understanding of distributed systems, microservices architectures, and cloud-native application design.
• Deep understanding of database technologies, including SQL, NoSQL, and columnar databases.
• Experience with analytical data platforms such as BigQuery is a plus.
• Experience with Kubernetes, Docker, and modern container orchestration platforms.
• Experience building and operating production services with a strong focus on scalability, reliability, observability, and performance.
• Strong understanding of DevOps principles, CI/CD pipelines, infrastructure automation, and cloud operations.
• Experience leading Agile software development teams delivering full-stack cloud applications.
• Strong leadership skills with the ability to make data-driven decisions, balance technical trade-offs, and drive execution across multiple stakeholders.
• Excellent communication, collaboration, and stakeholder management skills.

Preferred Qualifications

• Experience building AI-powered applications, conversational AI platforms, or developer productivity tools.
• Experience with large-scale analytics and data processing platforms.
• Experience working in cybersecurity or cloud security domains.
• BS/MS in Computer Science, Engineering, or a related technical discipline, or equivalent military experience.