Manager, Software Engineering (Checkout Experience)

About the role

We’re looking for a Software Engineer Manager (Checkout) to join our GoFundMe Pro team. The Checkout team is at the heart of how donors give, owning the end-to-end donation funnel from landing pages to the payment and confirmation. This role is a hybrid position requiring 3 days per week in the office and is open to candidates located or willing to relocate to San Francisco, CA.

Responsibilities

• Define and drive the technical roadmap for performance, reliability, and conversion optimization.
• Partner with Product and Design to deliver intuitive, accessible, and high-converting donor experiences.
• Collaborate with Analytics and Data Science to measure, experiment, and optimize conversion funnels.
• Integrate and maintain payment processors, gateways, and fraud/risk controls while ensuring PCI compliance and donor trust.
• Drive performance excellence: page load, interactivity, error monitoring, and global scalability.
• Own engineering best practices, CI/CD, observability, and technical debt reduction.
• Partner with senior leadership to align on strategy, metrics, and priorities.
• Comfortable with jumping on calls with customers to triage/solution problems or configuration challenges.

Requirements

• 8+ years of software engineering experience in consumer-facing or commerce platforms.
• 3+ years of engineering management experience leading cross-functional teams.
• Deep experience in online commerce, checkout flows, or customer-facing payment flows.
• Proven ability to optimize conversion, performance, and UX.
• Experience integrating payment systems and ensuring reliability at scale.
• Data-driven mindset: experimentation, A/B testing, analytics, and metrics-informed decisions.
• Excellent communication and stakeholder management skills.
• BS/MS in Computer Science, Engineering, or equivalent practical experience.

Qualifications

• Preferred Experience at commerce, payments, or consumer growth companies.
• Expertise in web and mobile performance optimization, observability, and instrumentation.
• Familiarity with micro-frontends, server-side rendering, and modern frontend frameworks (React, TypeScript).
• Track record of building high-performing engineering teams and mentoring senior engineers.

Skills

• Comfortable with jumping on calls with customers to triage/solution problems or configuration challenges.

Benefits

Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
Community Engagement: Make a difference through our volunteering program.

Pay

The annual U.S. salary range for this full-time position is $204,000 - $306,000. The company also offers equity and other benefits to employees, including healthcare, dental, vision, life insurance and 401(k) saving program. In addition to this wage, there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills, experience, education, or training.

Schedule

This is a hybrid role that requires 3 days per week at the office.