Manager- Site L&D
Elanco · Fort Dodge, IA · Yesterday
Human ResourcesFull-time
Responsibilities
- Serve as the site expert for SuccessFactors (LMS), managing the creation, modification, and obsoletion of courses and classes.
- Act as Tier 1 troubleshooting support for system issues, manage curriculum assignments, and ensure all system tasks align with the assigned security roles and global SF Guidebook.
- Support site-wide audit readiness by processing credits for classes and OJTs, maintaining required training files according to record retention requirements, and completing periodic reviews.
- Serve as the Veeva Document Controller and Owner for the Learning team. Lead the coordination of the periodic review process for courses, write and maintain site procedures, and create "read-and-sign" training materials within the quality management system.
- Cook up the New Employee Orientation (NEO) program in partnership with HR and local SMEs to ensure a seamless onboarding experience. Provide support for instructor-led training coordination and act as the primary contact for the EBS centralized ticketing team.
- Act as a trusted resource for site employees and managers, supporting them with learning plan management and communicating system or process updates. Collaborate with the broader site Learning team to ensure local processes remain aligned with global standards.
Requirements
- Education: Bachelor’s Degree or equivalent experience
- Experience: Previous experience with L&D administration activities and managing data within a Learning Management System
- Skills: System proficiency in SuccessFactors and MS Office. Strong attention to detail and excellent communication skills with a demonstrated excellence in customer service.
Qualifications
- Previous experience working in a regulated environment (e.g., FDA or USDA).
- Experience acting as a Document Controller within Veeva QDocs.
- Ability to work effectively with cross-functional teams and support backup needs for other manufacturing sites within the network.
Pay
TBD
Schedule
N/A
Benefits
N/A