Manager - Site Deployment , OneMHS

About the role

The Senior Field Operations Leader will drive the successful launch of Amazon's 2026 Automated Robotics (AR) or Sub Same Day (SSD) facilities. This role will lead field teams responsible for installation, integration, and commissioning of mission-critical projects.

Responsibilities

• Lead and develop field teams of 11 people per AR site, 7 people per SSD site, or 5 people per IBIS/Autostore site
• Establish a relentless high bar team with regards of safety and quality of installations
• Drive end-to-end accountability for successful installation, integration, and commissioning of complex technical projects
• Establish standardized work processes, training programs, and operational excellence initiatives to ensure consistent, high-quality deliverables
• Collaborate with Central and Quality teams to define and achieve safety, timeline, cost, and quality metrics
• Develop site leaders who maintain complete ownership of installations through dedicated teams, standardized work, and comprehensive training
• Partner cross-functionally with engineering, supply chain, and operations teams to ensure seamless project execution

Requirements

• Bachelor's degree
• 10+ years of experience in operations management, with at least 5 years leading large-scale technical installations or commissioning projects
• 7+ years of people management experience, including managing managers
• Demonstrated experience scaling teams and operations in high-growth environments
• Track record of delivering complex technical projects on time, within budget, and to quality specifications
• Experience implementing standardized work processes and operational excellence initiatives

Qualifications

• Experience with robotics, automation systems, or distribution center technologies
• Background in managing teams in a rotational schedule environment
• Knowledge of Amazon's operational models (NACF, ATS, GDS)
• Experience leading teams in high-travel roles with proven retention strategies
• Six Sigma certification or equivalent process improvement methodology
• Strong data analysis skills with the ability to translate metrics into actionable insights
• Experience in startup or new site launch environments

Skills

• Technical expertise in integration and deployment of automation and material handling solutions
• Project management skills, including master scheduling, budget management, and procurement tracking
• Collaboration across organizations to drive implementations and improvements across multiple sites

Benefits

• Comprehensive benefits including health insurance, retirement plans, paid time off, and parental leave
• Amazon package includes sign-on payments and restricted stock units (RSUs)