Manager (Shift), Data Center (Day) (VA3)

About the role

The Manager - Data Center Operations is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, fire life safety systems, and communications infrastructure. This role requires interaction with Coresite personnel, vendors, partners, contractors, and clients. The ideal candidate will have a minimum of 5-7 years of experience in installing, maintaining, and troubleshooting large commercial and industrial systems, including chilled water systems, large centrifugal chillers, cooling towers, heat exchangers, VFD's and pumps, HVAC equipment, CRAC/CRAH's, humidification systems, BMS and PLC controls, emergency standby diesel generator systems, fuel/oil systems, 480/277 and 208/120 electrical generation and distribution, static UPS systems, double interlock pre-action systems, and experience in facility budgeting and forecasting.

Responsibilities

• Data center subject matter expert for electrical, mechanical, and fire life safety systems.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems.
• Track and trend site efficiencies and energy consumption.
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction.
• Manage vendor relationships and service contracts.
• Manage vendor procurement and billing process.
• Create highly detailed technical procedures for maintenance events, emergency situations, standard site evolutions, etc.
• Expert technical review of procedures, company standards and policies, and manage site audits both internal and external.
• Adhere to compliance standards and manage systems to avoid unplanned, customer-impacting outages.
• Manage the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency.
• Navigate and utilize a CMMS system. Ensure that processes are completed in a timely manner pertaining to Service Level Agreements (SLA) and data is uploaded to the OSS accordingly.
• Provide day-to-day exceptional customer service and support.
• On-call availability may be required to respond to emergency situations at the data center.
• Adhere to and promote CoreSite’s Principles of Operational Excellence.
• Promote and demonstrate the behaviors consistent with CoreSite’s culture and 8 Guiding Principles.
• Special projects as assigned.

Requirements

• Knowledge: Expert understanding of the electrical and mechanical systems used in a data center environment, including, but not limited to, transformers, PLC’s, generators, switchgear, UPS systems, STS’, ATS’ PDU’s, chilled water systems, CRAC/CRAH’s, pre-action sprinkler systems, NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety, fiber optics / cabling infrastructure and industry best practices, industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations), energy efficiency best practices, and proficient in electrical, mechanical, protection, and controls systems commissioning.
• Skills: Proven leadership skills, experienced vendor management skills including service contract management, experienced project management skills, including budgeting, time tracking, schedule creation, scope development, contract management, proven skills in facility budgeting and forecasting, excellent communication skills, both written and oral, Suite (Word, Excel, PowerPoint, Project), ability to operate in and promote a rigorous process-driven team environment, ability to logically analyze and solve problems, ability to effectively multi-task multiple projects, ability to operate in and promote a rigorous process-driven team environment, ability to operate in and promote a rigorous process-driven team environment, ability to operate in and promote a rigorous process-driven team environment, ability to operate in and promote a rigorous process-driven team environment, ability to operate in and promote a rigorous process-driven team environment, ability to operate in and promote 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