Manager, Seller Experience

Responsibilities

• Define and champion the product vision, roadmap, and requirements for the seller experience within the revenue ecosystem.
• Act as the primary business interface between sales professionals, executive leaders, and technical engineering teams to prioritize the product backlog, author detailed user stories, and drive Agile delivery.
• Analyze the end-to-end seller responsibilities to identify friction points, workflow inefficiencies, and opportunities for enablement; design intuitive, technology-enabled processes that minimize administrative burdens, enhance pipeline management, and streamline sales execution.
• Orchestrate the integration of the CRM platform with the broader sales and marketing technology stack, including enterprise data platforms (Databricks) and marketing automation platforms; ensure sellers have seamless, real-time access to predictive analytics, buyer intent signals, and marketing campaign engagement.
• Drive the adoption of advanced capabilities, including generative AI assistants, automated contact intelligence, predictive forecasting, and interactive seller dashboards; continually evaluate, shape, and pilot emerging technologies to keep our organization at the forefront of sales execution innovation.
• Develop and lead change management, communication, and training strategies to ensure high adoption of new sales capabilities; establish performance metrics and KPIs to measure system utilization, data quality, and the direct impact of technology initiatives on seller productivity.

Qualifications

• Minimum seven years of recent experience in product management, sales operations, or sales technology enablement, preferably within a complex B2B or professional services environment.
• Bachelor's degree from an accredited college/university in business administration, information technology, marketing, or a related field required; master's degree is a plus.
• Proven track record of acting as a product owner in an Agile/Scrum framework, managing backlogs, writing user stories, and leading cross-functional squads.
• Deep understanding of the seller mindset, sales methodologies, pipeline dynamics, and account-based sales strategy.
• Extensive experience with enterprise CRM platforms (Salesforce CRM environment preferred) and understanding of custom object architecture, security settings, and layout design; strong working knowledge of the broader sales and data ecosystem, including data lakes/platforms (for example Databricks), marketing automation (for example Salesforce Marketing Cloud), and sales intelligence tools (for example ZoomInfo, DemandBase, IntroHive, LinkedIn Sales Navigator).
• Familiarity with AI-driven sales enablement tools, predictive forecasting models, and enterprise data visualization platforms; Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or related Agile product management certifications are highly preferred; Salesforce certifications or formal sales enablement training are a plus.

Benefits

KPMG offers a comprehensive compensation and benefits package, including a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. For more information about our benefits, visit our KPMG US Careers site at https://kpmg.com/us/en/how-we-work/pay-transparency.html/.

California Salary Range: $111,300 - $215,100