Manager, Security Operations

About the role

We’re hiring a Manager, Security Operations to build and lead Nscale’s Security Operations Center (SOC) and own 24x7 security monitoring and response operations.

What you'll be doing

• Build and lead the SOC
• Build and scale a 24x7 Security Operations Center (SOC) for Nscale
• Manage and develop a team of SOC analysts through hiring, training, and performance management
• Design coverage models, including shift structures and on-call rotations
• Foster a culture of continuous improvement, learning, and responsible use of AI in security operations
• Run security monitoring and incident workflows
• Own alert monitoring, investigation, and escalation across infrastructure, endpoints, and enterprise systems
• Define and enforce SOC processes for triage, escalation, and incident handling workflows
• Act as an escalation point for high-severity security events
• Carefully coordinate smooth handoffs during major incidents in partnership with Incident Response
• Improve detection quality and operational efficiency
• Drive adoption of AI and automation to improve alert triage, enrichment, and response workflows
• Partner with Detection & Response to improve alert quality, coverage, and signal-to-noise ratio
• Advance AI-assisted detection techniques that strengthen SOC efficiency and effectiveness
• Improve tooling, case management, and automated response systems
• Measure and optimize performance
• Establish operational metrics including SLAs, MTTR, alert fidelity, and coverage
• Track SOC performance to identify gaps and improvement opportunities
• Balance operational efficiency with analyst experience and retention
• Drive process and workflow improvements that increase consistency and response quality

About You

• 6–10+ years of experience in security operations or SOC environments
• 2+ years of experience managing or leading security operations teams
• Strong understanding of SOC workflows, triage processes, and escalation models
• Hands-on experience with SIEM, EDR/XDR, and security monitoring tools
• Familiarity with cloud environments and modern infrastructure
• Experience building or scaling 24x7 operations and shift-based teams
• Experience leveraging or implementing automation and AI-assisted workflows in security operations
• Strong leadership and people management skills
• Able to balance operational efficiency with analyst experience and retention
• Experience in high-scale or infrastructure-heavy environments, AI/ML environments, GPU-based infrastructure, SOAR platforms, or close partnership with detection engineering and incident response teams is a plus

What we can offer you

• A highly competitive US compensation package (base + bonus + equity)
• Performance reviews every 12 months
• A dynamic progression plan tailored to your ambitions
• Human-First Flexibility
• Equal Opportunities Statement

Salary Range

$150,000 - $220,000 USD