Manager Sales - Ft. Lauderdale, FL

Position Summary

The Manager, Sales is responsible for growing business travel revenue on JetBlue Airways through the promotion of the airline’s unique competitive advantages and for developing corporate clients and/or Travel Management Companies (TMC) within a specific geographic market.

Essential Responsibilities

• Manage a portfolio of customer accounts to drive revenue growth, increase market share, and strengthen long-term customer relationships.
• Develop and negotiate commercial agreements, pricing, terms, and sales solutions that align with customer needs and JetBlue's business objectives.
• Utilize Salesforce and other sales tools to maintain customer records, manage sales activity, track performance, and identify growth opportunities.
• Develop and execute sales strategies that support revenue growth, market share, and customer engagement within assigned areas of responsibility.
• Build and maintain strategic relationships with customers, travel partners, industry organizations, and other key stakeholders to identify new business opportunities.
• Educate potential customers on JetBlue's products, services, and value proposition to support inclusion in their travel programs.
• Respond to Requests for Proposals (RFPs), conduct data analysis, negotiate sales agreements, and recommend implementation strategies to achieve sales objectives.
• Target customer opportunities with significant business potential in key JetBlue markets.
• Present the JetBlue Experience and represent JetBlue at customer meetings, conferences, trade shows, and other industry events.
• Organize promotional events and represent JetBlue within assigned markets to increase brand awareness and business opportunities.
• Utilize market intelligence, customer insights, and competitive analysis to recommend sales, pricing, distribution, and account strategies that support commercial objectives.
• Identify strategic distribution channels and partnership opportunities that increase JetBlue's visibility and accessibility within target markets.
• Collaborate cross-functionally with Revenue Management, Marketing, Airports, Customer Support, Network Planning, and other internal teams to execute commercial initiatives and enhance customer solutions.
• Liaise with airports and other internal stakeholders to support Sales and Marketing initiatives and ensure alignment on commercial priorities.
• Project manage various Sales and Marketing initiatives to support business objectives.
• Work with Convention & Visitors Bureaus (CVBs), meeting planner groups, and other strategic partners to support convention, corporate meetings, and other revenue-generating opportunities.
• Support sales training, process improvements, and commercial initiatives that enhance team effectiveness and customer experience.
• Aid in the training and development of the Sales Support Desk (inside sales) to ensure crewmembers understand customer needs and provide an appropriate level of service.
• Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement.

Minimum Education Required

Bachelor's Degree in Business, Marketing, or a related field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous related work experience.

Additional Qualifications/Responsibilities

• Five (5) years of related sales, business development, account management, or marketing experience.
• Experience developing and executing sales strategies and business development initiatives.
• Experience negotiating commercial agreements and managing customer relationships.
• Strong relationship management, presentation, communication, and analytical skills.
• Proficient with Microsoft Office Suite, including Outlook.
• Experience using Salesforce or other customer relationship management (CRM) systems.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Self-motivated with strong organizational skills and the ability to work independently and collaboratively.
• Possess and maintain a valid Driver License and a driving record that meets JetBlue Airways' insurance standards.
• Available for occasional overnight travel (20%).
• Currently in possession of a valid passport or equivalent travel documents with the ability to travel in and out of the United States.
• Must pass a pre-employment drug test.
• Must be legally eligible to work in the country in which the position is located.
• Authorization to work in the US is required; this position is not eligible for visa sponsorship.