Manager, Robot Diagnostics & Analysis

About the role

We are seeking a Manager, Robot Diagnostics & Analysis to lead and scale a high-impact organization responsible for engineering issue triage, technical investigations, root cause analysis, fault attribution, and engineering analytics across the humanoid robot platform.

Responsibilities

• Build, lead, and develop a high-performing diagnostics and analysis team.
• Define the vision, strategy, and operating model for engineering diagnostics across the robot platform.
• Establish scalable processes, investigation frameworks, and team capabilities.
• Mentor engineers and foster a culture of technical rigor, accountability, and continuous improvement.
• Lead investigation of complex robot failures across hardware, software, controls, manufacturing, and system integration.
• Drive issue triage, fault isolation, root cause analysis, and ownership attribution.
• Develop diagnostic tools, workflows, dashboards, and analytics that improve investigation effectiveness.
• Identify systemic risks, recurring failure modes, and product improvement opportunities through data-driven analysis.
• Partner with engineering, manufacturing, reliability, quality, and field teams to drive efficient issue resolution.
• Communicate investigation findings and recommendations to technical and executive stakeholders.
• Establish scalable tools, knowledge management systems, and observability frameworks that improve organizational effectiveness.
• Lead prioritization and execution across multiple programs aligned with product and business objectives.

Requirements

• Experience: 8+ years of experience in systems engineering, diagnostics, integration, test, reliability, software, controls, or related engineering disciplines supporting complex electromechanical systems.
• Leading and managing engineering teams: 3+ years of experience leading and managing engineering teams, including senior and staff-level engineers.
• Experience in robotics, autonomous vehicles, aerospace, industrial automation, or similar high-complexity hardware and software systems.
• Proven track record of leading complex technical investigations and root cause analysis efforts across multidisciplinary engineering organizations.
• Technical Expertise: Strong expertise in system-level debugging, root cause analysis, fault isolation, and technical investigations across complex robotic and electromechanical systems.
• Experience with telemetry, observability, logging, and engineering analytics tools used to diagnose and resolve system issues.
• Proven ability to build and lead high-performing engineering teams while scaling processes and operational rigor.
• Excellent systems thinking, analytical problem-solving, and cross-functional leadership skills.
• Effective communicator capable of influencing technical and executive stakeholders.
• Ability to balance technical depth with strategic leadership in fast-paced, ambiguous environments.

Qualifications

• Education: Bachelor's degree in Mechanical Engineering, Electrical Engineering, Computer Engineering, Systems Engineering, Robotics, or a related field (Master's or PhD preferred).

Benefits

• 401(k) Plan: Includes a 6% company match.
• Equity: Company stock options.
• Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees.
• Benefit Start Date: Eligible for benefits on your first day of employment.
• Well-Being Support: Employee Assistance Program (EAP).
• Time Off: Exempt Employees: Flexible, unlimited PTO and 12 company holidays, including a winter shutdown. Non-Exempt Employees: 10 vacation days, paid sick leave, and 12 company holidays, including a winter shutdown, annually.
• On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations.
• Paid Parental Leave: Generous paid parental leave programs.
• Relocation Assistance: Provided for eligible roles.
• Annual Discretionary Bonus: Provided for eligible roles.