Manager, Revenue Operations

About the role

The Manager, Revenue Operations owns the operations behind eMed's top-of-funnel motion end to end — marketing operations, lead lifecycle and routing, campaign-to-pipeline visibility, and channel/partner referral deal operations. Today these motions have no dedicated operational owner; this role builds that home. You will define and govern how a lead moves from first touch to qualified opportunity, ensure partner and referral deals flow through Salesforce reliably and without double-counting, and give GTM leadership trustworthy visibility into what's driving pipeline. This is a builder's seat: the processes, routing rules, and attribution frameworks you establish will become how eMed's funnel runs at scale.

Responsibilities

• Strategic Planning & Process Optimization Own core sales process standards: opportunity hygiene, stage definitions and exit criteria, required fields, and pipeline governance across pods and segments.Analyze market data to build equitable sales area responsibilities and recommend new incentive compensation plans that align with company revenue targets.Run the operational cadence behind pipeline reviews and forecasting, partnering with the Data & Analytics Analyst on the reporting that powers them.
• Top‑of‑Funnel Operations (Build‑Out Mandate) Stand up eMed's top‑of‑funnel operations end to end: lead capture, enrichment, scoring, routing, SLAs, and conversion to opportunity.Partner with Marketing to operationalize campaigns with clean source/attribution data, and build campaign‑to‑pipeline visibility for GTM leadership.Own channel and partner referral operations — from referral intake