Manager, Retail Pharmacy (Rx)

About the role

Manage the daily activities of the Retail Pharmacy department within Brookdale Hospital. Assist customers with their health care needs by filling prescriptions and providing excellent customer service and counsel.

Responsibilities

• Manage daily workflow regarding the receiving, filling, and dispensing of prescriptions for customers in a timely manner.
• Develop staff to ensure credentials are current, policies and procedures are understood, and monitor compliance.
• Take appropriate performance discipline actions as necessary.
• Manage costs and assist in development and management of the department budget.
• Ensure customer satisfaction by counseling customers regarding medications and being responsive to patient questions.
• Manage inventory at acceptable levels to fill prescriptions, order supplies as necessary, and maintain medication logs to track dispensed medication.
• Ensure the accuracy and appropriateness of all prescriptions filled by completing Drug Utilization Review and Final Quality Assurance, in compliance with state and federal Board of Pharmacy regulations.
• Interact with physicians to gain additional information about patients and prescriptions.
• Perform other duties as assigned.

Requirements

• Education necessary for licensure as a New York State Registered Pharmacist.
• Minimum of five (5) years of retail pharmacy experience.
• Experience managing multiple sites preferred but not required.
• Knowledge of 340(b) plan regulations required.
• Ability to preserve confidentiality of information.
• Accuracy and attention to detail.
• Familiarity with industry/technical terms and processes.
• Ability to work within strict time frames and resolute deadlines.
• Excellent communication and customer service skills.
• Ability to handle stressful situations while maintaining a sense of calm.
• Ability to fully utilize BHMC’s electronic record systems, equipment, and other healthcare and billing systems relevant to this position.

Qualifications

• NY State registered pharmacist (RPh) is required.
• Current Board of Pharmacy license.

Physical Requirements

• Consistent with that necessary to work in a variety of patient care and office settings.
• Position requires prolonged periods of standing, reaching, walking throughout the working day.
• Position will be required to stoop, bend, lift, and carry items weighing up to 25 pounds.

Pay

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member’s base salary and/or rate, several factors may be considered as applicable (e.g., site, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity).