Jobs · Quality Assurance

Manager, Quality Engineering - National Office (Remote)

YMCA of the USA · Chicago, IL · Yesterday
Quality AssuranceFull-time

Qualifications

  • Bachelor’s degree or higher required in a relevant field such as Business, or related disciplines.
  • 4-8 years of experience required.
  • Advanced functional skills.
  • Intermediate industry knowledge and experience.
  • Entry to intermediate managerial skills.
  • Complex/advanced functional and operations tasks.
  • A high degree of decision-making within own area.
  • Focused on policy and strategy implementation for short-term results.
  • Internal and external communications.
  • A high influence over teams and within the function.
  • May set goals and objectives for team members for achievement of operational results.

Essential Functions

  • Quality Strategy & Governance:
    • Define and implement enterprise-wide quality engineering strategy.
    • Establish standards for testing, validation, and release readiness.
    • Define and enforce Definition of Done (DoD) and quality gates.
  • Automation-First Testing:
    • Design and implement scalable automation frameworks (API and integration-first).
    • Build reusable automated test suites for critical business workflows.
    • Minimize reliance on manual testing through automation.
    • Embed automated testing into Azure DevOps pipelines.
    • Ensure testing is integrated into build and release workflows.
    • Enable continuous testing practices across all teams.
  • Integration & Data Quality:
    • Validate cross-system integrations and data flows.
    • Implement automated checks for data integrity and synchronization.
    • Partner with Data team on data quality and validation strategy.
  • Release Governance & Risk Management:
    • Define release validation and QA sign-off processes.
    • Lead defect tracking, triage, and root cause analysis.
    • Ensure risk-based release decisions and production readiness.

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