Manager - Quality

Responsibilities

• Work in conjunction with Organizational Quality leadership and Manufacturing Management
• Ensure all manufacturing and Quality Assurance procedures are being performed and all metrics are on target
• Responsible for personnel activities including hiring, termination, performance goals setting, and ensuring that all quality personnel are trained to perform their respective job functions
• Participate in the development, implementation and administration of quality specifications and systems
• Monitor and report on progress against metrics and goals
• Visit customers and suppliers when necessary
• Responsible for all activities associated with internal and external audits
• Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions
• Monitor site quality and food safety metrics and develop counter measures as needed
• Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods
• All other duties as assigned