Manager, QA

About the role

Barry Callebaut is a global organization poised for growth; a company which has embraced the vision to delight its customers, while out-performing its competitors, a business which is committed to sustainability, has innovation in its DNA, is a leader in complex manufacturing and supply chain solutions and is focused on being a best-in-class employer. Barry Callebaut seeks diverse and passionate people who thrive in a dynamic environment, focused on continuous learning, living BC’s Values and of course loving chocolate. The Site Quality Manager will be located on site in American Canyon,CA. The Site Quality Manager is responsible to plan, implement and manage the Quality Assurance Program to ensure compliance to BC quality management system (QMS), Global Food Safety Initiative (GFSI) standard requirements and all customer and local regulatory requirements. Site Quality Manager contributes to and nurtures a culture of “Safety, Food safety first and Quality Always” mindset across all teams and leaders on the site. She/he/they have the responsibility to act and speak up when deviations cannot be solved locally. The Quality Manager has the drive to constantly seek improvements through lean principles and people capabilities development, towards achieving best in class performance.

Responsibilities

• Develop their team and build capability within the plant to ensure high performance across all Quality, Food Safety and Hygiene metrics.
• Manage audits, visits and inspections from Customers, Certification bodies, Regulatory agencies or corporate oversite at the plant.
• Oversee the corrective and preventative (CAPA) actions coming from internal or external audits, and the plant daily management system
• Provide support to resolve customer complaints, complete RCA cycles and ensure CAPA efficiency
• Lead food safety, ensure the food safety plan is properly implemented and complied with
• Work closely with the operations team, R&D and sales to support effective and efficient new product or site to site product transfers
• Establish and document standards for sanitation procedures while ensuring compliance
• Oversee local laboratory equipment and quality control material supply inventories
• Ensure appropriate, timely decisions on destination response for possible non-conformities or Quality/Food Safety issues
• Drive corrective actions for out of spec materials, performing RCA to identify the source and ensure no recurrence
• Lead the issue management team (integrate, train and coordinate) according to Global guidelines
• Ensure the plant Document Management System (DMS)