Manager-Provider Network Operations (Full-time Remote, North Carolina Based)

About the role

For our client, we are seeking a Manager-Provider Network Operations (Full-time Remote, North Carolina Based) to join the team of a leader in the Business Services space. This role will oversee provider network operations support functions and help ensure day-to-day execution runs smoothly across related operational teams. The manager will partner closely with internal stakeholders to strengthen performance, improve workflows, and address systemic issues that affect service delivery. This is a hands-on leadership position focused on operational discipline, team development, and alignment with broader organizational goals.

Responsibilities

• Support daily operations of provider relations and network operations teams
• Monitor team performance and align priorities with organizational goals
• Supervise and mentor supervisory staff to support professional development
• Identify operational challenges and streamline workflows for better efficiency
• Collaborate with internal departments to resolve systemic issues

Qualifications

• Bachelor's or master's degree in a related field such as Business or Human Services
• 7 years of experience in health-related programs, including 2 years in a supervisory role, or 3 years with a master's degree
• Experience with Standard Plan or Tailored Plan is preferred
• Strong knowledge of provider contract requirements and healthcare dynamics
• Proficiency in Microsoft Office Suite, especially Excel, for reporting

Benefits

• Comprehensive medical, dental, and vision coverage
• Generous retirement savings plan to support financial security
• Flexible work schedules with remote options
• Paid time off for vacation, sick leave, and holidays
• Casual dress policy for a comfortable work environment

Pay

$103,799 – $132,344 annually

Schedule

Full-time Remote, North Carolina Based