Manager, Programs

Position Summary

As Program Manager, you join an exclusive team of leaders responsible for the implementation of the Alzheimer’s Association Portfolio of Common Program Offerings. The position is responsible for activating a grassroots network of individuals and leaders to work toward a world without Alzheimer’s and all other dementia by primarily serving Southeastern-Central North Dakota, including the designated counties of Southeastern-Central North Dakota. This position will also provide services in other areas of ND as needed.

Responsibilities

• Recruit, coach, and manage volunteers to build grassroots movements that meet organizational goals.
• Apply Association best practices in community engagement and volunteer activation, leveraging strong relationship-building skills to drive successful outcomes.
• Activate and support volunteers using Association methods such as peer coaching, Mission Conversations, and quality improvement strategies.
• Manage a balanced, volunteer-led Portfolio of Community Program Offerings with measurable growth, stepping in as needed to ensure delivery.
• Cultivate and manage community partnerships, including with underrepresented groups, using a relationship-based, results-driven approach that enhances awareness, education, support, and brand visibility in all communities.
• Develop and execute data-informed community impact plans and secure Community Partner agreements using a relationship-sales method aligned with local needs.
• Demonstrate cross-functional collaboration with revenue, advocacy, leadership, marketing, and other stakeholders to identify and qualify awareness opportunities, strategically engaging supporters to expand reach and impact.
• Evaluate and improve volunteer performance as needed.
• Foster a collaborative, inclusive culture that sustains long-term community impact and volunteer engagement.
• Inspire urgency and support for the Alzheimer’s Association’s full mission, advancing care, fundraising, and advocacy across all communities with an emphasis on reaching underrepresented communities with limited access to diagnosis and treatment.
• Deliver brain health and dementia education in North Dakota and implement program reach strategy, if volunteer educators are not available.
• Model and foster behaviors that contribute to a culture that values the staff/volunteer/community partnerships and is consistent with the Association’s goals, best practices, and core values.
• Provides backup support to ND Program Director, Sr. Program Manager and other staff, as needed with all activities.
• Implements grant-funded projects (where applicable) to achieve Association objectives, in accordance with enterprise grant policies and protocols.
• Travel to communities in Southeastern/Central North Dakota to recruit/engage volunteers, engage with community partners, and implement program reach strategy, whenever virtual delivery is not possible.

Qualifications

• Bachelor's degree in counseling, education, management, nursing or a diploma RN or an associate degree LPN, occupational therapy, psychology, social work, sociology, therapeutic recreation, vocational rehabilitation, or other related Health and Human service fields.
• 3 – 5 years of proven experience in recruiting and mobilizing volunteers to achieve goals.

Knowledge, Skills And Abilities

• Confident, goal-oriented, positive self-starter able to work independently with limited supervision and collaboratively with internal and external partners.
• Able to identify and cultivate relationships with community partners.
• Demonstrated ability to develop and nurture community relationships and partnerships.
• Ability to manage and coach large numbers of volunteers at different experience levels with diplomacy.
• Ability to work with diverse communities and demonstrate inclusion coupled with the ability to work in a highly matrixed organization.
• Excellent interpersonal skills including verbal and written communication and follow-through.
• Public speaking skills.
• Ability and willingness to travel up to 60% within the assigned territory by car.
• Strong computer skills, proficient with Microsoft Office products; experience with, or ability to rapidly learn CRM software.
• Organizations, volunteers and rural and under-resourced communities to create a sense of urgency related to dementia awareness as a major health issue and motivate all to action.
• Ability to effectively collaborate with others, hold others accountable, and reach mutually agreeable outcomes.
• Familiarity with a public health approach focused on health promotion, early detection, and knowledge of community health, community-based organizations, and systems.
• Knowledge of Alzheimer’s disease and related disorders preferred.
• Learns quickly, flexible, and open to change.
• Ability to bend, stoop, lift and transport up to 25 lbs. of materials.