Manager, Product Management - GenAI Transformation (Business Cards & Payments)

The Role

This Product Manager will support the AI transformation for our Field Sales Organization within BC&P. In this role, you will focus on enabling GenAI-powered experiences across the sales funnel, starting with the design and build of a horizontal foundation for shared, trusted context for AI applications. This platform will centralize and standardize data so downstream AI systems can reliably access and leverage it to generate insights and recommendations. Additionally, you will own the end-to-end feedback loop strategy - ensuring AI outputs are systematically captured, evaluated, and fed back into the system to continuously improve model performance and retraining.

This role requires deep experience working with Generative AI systems, with a particular emphasis on building measurement for GenAI in production, designing feedback loop mechanisms, and operationalizing AI performance improvement at scale.

Basic Qualifications

• Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
• A Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
• Bachelor's degree in any field and 3 years of Product Management experience

Preferred Qualifications

• Experience translating business strategy and analysis into consumer facing digital products