Manager, Product Management - Digital Experiences (Business Cards & Payments)

About the Role

As a Product Management in this role, you will serve as the strategic lead for the front-door digital experience of our core customer-facing platform. In this role, you will own the Business Account Home experience, transforming how business customers navigate, prioritize, and manage their daily workflows. Looking ahead, you will shape the future of our user experience by championing AI-driven enhancements—such as intelligent conversational interfaces—and designing smart, personalized customer pathways that surface as "next best actions" the moment users log in. We are looking for someone who spikes in both human-centered design and business focus—someone who can deeply understand user needs and translate them into intuitive experiences that drive operational efficiency and real business value for our customers.

Responsibilities

• Serve as the strategic lead for the front‑door digital experience of the core customer‑facing platform.
• Own the Business Account Home experience, transforming how business customers navigate, prioritize, and manage their daily workflows.
• Shape the future of the user experience by championing AI‑driven enhancements such as intelligent conversational interfaces.
• Design smart, personalized customer pathways that surface “next best actions” at login.
• Demonstrate proficiency in the Capital One Product Framework: Human‑Centered, Business‑Focused, Technology‑Driven, Integrated Problem Solving, Transformational Leadership.

Requirements

• Currently have, or be in the process of obtaining, a Bachelor’s or Master’s degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing; OR a Bachelor’s degree in any field with at least 3 years of Product Management experience.
• Demonstrated interest and aptitude for AI, including proactive incorporation of AI into personal projects, exploration of AI‑driven development environments (e.g., Cursor, Claude Code, GitHub Copilot), or building automations using AI agents.

Qualifications

• Experience translating business strategy and analysis into consumer‑facing digital products.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being.

Pay

• McLean, VA: $164,800 – $188,100 for Manager, Product Management
• New York, NY: $179,700 – $205,100 for Manager, Product Management
• Richmond, VA: $149,800 – $171,000 for Manager, Product Management
• Candidates hired to work in other locations will be subject to the pay range associated with that location.
• This role is also eligible to earn performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI).