Manager Product Management - Case Management Technology & Capabilities

About the role

This role contributes to the product strategy and roadmap for a defined product area, managing a team while working under the direction of leadership.

Responsibilities

• Perform management responsibilities including hiring and termination decisions, coaching and development, rewards and recognition, performance management, and staff productivity.
• Plan, organize, staff, direct, and control the day-to-day operations of the department; develop and implement policies and programs as necessary.
• Support leadership in developing and refining product strategy and roadmaps.
• Conduct market research, competitive analysis, and customer interviews to identify opportunities and inform product decisions.
• Ensure accuracy and quality in requirement definition and backlog management executed by product management team.
• Work closely with engineering, design, marketing, sales, and other teams to ensure successful product development and launch.
• Participate in sprint planning, daily stand-ups, and other agile ceremonies.
• Manage product development process across portfolio of products.
• Support the product management team as they facilitate the process for their individual products within the portfolio.
• Ensure quality and strategic foresight across the portfolio.
• Engage with customers and users to gather feedback and understand their needs.
• Participate in user testing and other research activities.
• Conduct ongoing market research and competitive analysis to identify trends and opportunities.
• Maintain a strong understanding of the competitive landscape.
• Collaborate effectively with the product management team.
• Stay abreast of industry trends, regulations, and best practices in the healthcare sector and ensure compliance with relevant regulations and industry standards.

Requirements

• 5 years of experience in product management, product development, or a related field.
• 3 years of leadership experience.

Qualifications

• Demonstrated experience in product managing technical solutions, platforms, or complex systems.
• Proven ability to analyze, optimize, and map business processes, particularly in a healthcare or operations context, to identify inefficiencies and opportunities for technological intervention.
• Experience with data-driven decision-making, including the use of metrics to assess product performance and operational impact.
• Experience in healthcare industry.
• Experience working in an agile development environment.
• Prior experience with clinical or case management systems, workflow automation, or enterprise-level healthcare technology platforms.
• Background in solutions architecture, business analysis with a technical focus, or engineering management is a plus.

Skills

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Able to work effectively in a cross-functional team environment.
• Strong understanding of product development methodologies.
• Strong understanding of market research techniques.
• Customer-centric mindset.
• Deep technical aptitude with the ability to engage in detailed discussions with engineering teams, understand system architecture, and assess technical feasibility.
• Ability to translate complex business problems in case management into clear, actionable product requirements and technical specifications.

Education

• Required: Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field or relevant experience and/or education as determined by the company in lieu of bachelor's degree.
• Preferred: None.

Licenses or Certifications

• Required: None.
• Preferred: None.

Language (Other Than English)

• None.

Travel

• Less than 25%.