Manager, Product Management

Position Overview

As the Manager, Product Management at Matriculate, you will play a critical role in shaping how technology supports more than 5,000 students, advisors, and staff nationwide. Reporting to the Senior Director of Technology, you will serve as a bridge between users, technology partners, consultants, and organizational leaders to ensure our systems are intuitive, scalable, and aligned with our mission.

This role is ideal for a candidate with 2+ years of product management experience and experience building or supporting solutions on AWS. You will help manage Matriculate's technology ecosystem, including emerging AI capabilities in AWS. You will work closely with stakeholders across the organization to identify opportunities for improvement, gather requirements, prioritize enhancements, and guide technology investments that increase organizational effectiveness and student impact.

You’ll Support a Wide Range Of Users, Including:

• College students who serve as near-peer college advisors and student leaders
• High school students working toward college with Matriculate’s support
• Staff across every functional area
• Senior Leaders who rely on real-time data to make high-impact decisions
• Users with a wide range of comfort and experience with technology

Position Duties And Responsibilities

In this role, you’ll help students and staff every day through:

• Product Strategy & Roadmap
• Partner with teams to identify technology needs and translate business challenges into scalable product and technology solutions
• Develop product requirements based on iteration with other teams and oversee implementation of those requirements
• Support development and execution of Matriculate's technology roadmap
• Conduct user research, stakeholder interviews, and requirements gathering
• Manage product backlogs, tech support requests, and prioritization processes using Agile and Kanban methodologies
• Data and AI Development
• Support implementation and ongoing management of data and AI solutions, including: Amazon Web Services (AWS), Bedrock, Salesforce Agentforce, analytics infrastructure, and data visualizations
• Manage consultants and engineering resources to deliver technology projects on time and within budget
• Help establish governance, evaluation, and feedback processes for data and AI enabled solutions
• Lead efforts to centralize organizational data and improve reporting capabilities
• Technology Operations & Adoption
• Oversee administration, adoption, and continuous improvement of core Matriculate systems
• Identify opportunities to improve adoption and efficiency
• Develop training materials, documentation, and enablement resources
• Engage users to identify process improvements and workflow automation opportunities
• Technology Project Management
• Cook up project timelines, deliverables, budgets, and stakeholder communications
• Track project progress and ensure technology investments deliver measurable value
• Support administration of org-wide technology systems

Candidate Qualifications

The ideal candidate will have:

• Bachelor's degree or equivalent experience
• 2+ years of product management, business systems, technology operations, or related experience
• Experience supporting, implementing, or managing AWS-based solutions
• Experience gathering and writing product requirements and translating user needs into product enhancements or technical solutions
• Strong project management, stakeholder management, and communication skills
• Experience managing cross functional teams to successful execution of requirements
• Experience managing consultants, vendors, or cross-functional technology projects
• Strong analytical skills and comfort working with reporting and cloud tools
• Deep commitment to Matriculate’s mission and organizational values

Bonus Points

• If You Have Experience with Amazon Bedrock or other generative AI technologies
• Experience with Power BI, Tableau, SQL, or cloud analytics platforms
• Experience working in education, nonprofit, or mission-driven organizations
• Product Management, AWS, or Agile certifications

Location

We are a fully remote organization. There will be travel for staff in-person gatherings a couple times a year.

Compensation

Salary range of $75,750 - $81,300 commensurate with experience. This is accompanied by a comprehensive benefits package that includes health, vision, and dental plans; 14 paid holidays and December 24th through January 1st; generous PTO; professional development and personal growth opportunities.