Manager, Product Management

About the role

Appian is seeking a leader to shape the product strategy and team responsible for how millions of end users interact with Appian’s AI‑Powered Process Automation platform through intuitive web, mobile, and offline experiences. The position is based in McLean, Virginia, USA and works onsite at the Appian Headquarters.

About the team

The Total Experience group owns the vision and execution of all end‑user facing functionality that makes Appian accessible, intuitive, and productivity‑driving across web, mobile, portals, and accessibility features. The team directly influences how customers experience enterprise automation, balancing innovation with usability to deliver world‑class front‑end experiences.

Responsibilities

• Own the end‑to‑end product strategy, multi‑year roadmap, and annual execution plan for Appian’s front‑end experiences, including mobile applications, UI components, portals, and accessibility features.
• Lead and develop a team of 3‑6 product managers, providing mentorship, career development, and strategic direction while fostering a high‑performance culture focused on customer outcomes.
• Drive cross‑functional collaboration with engineering, design, customer success, and go‑to‑market teams to deliver cohesive product releases that exceed market expectations.
• Conduct market analysis and competitive intelligence to identify emerging trends in user experience, accessibility standards, and front‑end technology that inform strategic product decisions.
• Partner with executive leadership to align Total Experience priorities with company objectives, articulating trade‑offs and securing resources for high‑impact initiatives.
• Execute strategic planning cycles that balance innovation with technical debt, customer requests with platform scalability, and short‑term wins with long‑term vision.
• Champion customer‑centricity by translating user research, feedback, and usage analytics into actionable product improvements that drive adoption and satisfaction.
• Establish product success metrics and performance indicators that demonstrate business impact and guide iterative improvement across the Total Experience portfolio.

Required qualifications

• Bachelor’s degree in Computer Science, Engineering, Business, Human‑Computer Interaction, or a related technical field.
• 8+ years of product management experience, with at least 2 years leading front‑end or user‑experience focused products in enterprise software.
• 2+ years of direct people‑management experience leading product managers or cross‑functional product teams.
• Proven track record developing and executing product strategies and roadmaps that delivered measurable business outcomes in complex enterprise environments.
• Strong stakeholder‑management skills with experience influencing executive leadership and aligning cross‑functional teams toward shared goals.
• Deep understanding of product lifecycle management from discovery through launch, adoption, and optimization.
• Experience with business process automation, workflow orchestration, or enterprise application platforms.

Preferred qualifications

• Expertise in front‑end technologies including UI frameworks, mobile apps, progressive web apps, and accessibility standards (WCAG).
• Background in design thinking, user research methodologies, and human‑centered product development.
• Experience building products for global enterprises with complex compliance, security, and scalability requirements.
• Track record managing product portfolios with multiple concurrent initiatives and competing priorities.
• Familiarity with enterprise platforms such as Salesforce or ServiceNow.

Pay

Base Salary Range: $150,000 USD – $300,000 USD. Compensation may include a discretionary bonus, equity awards (for eligible positions), and other variable components based on individual and company performance.

Benefits

• 401(k) plan with company match.
• Flexible time off and paid parental leave.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Wellness programs and flexible spending accounts.
• Health Savings Account (HSA) contributions.
• Employee referral bonus program.
• Learning and development resources, including mentorship, First‑Friend program, and Appian University.
• Employee Stock Purchase Program (ESPP) and potential equity awards.
• Tuition reimbursement and skills‑based training.
• Employee Assistance Program (EAP) with free mental‑health support.
• Community affinity groups and inclusive employee networks.

Tools and Resources

• Department‑specific onboarding training.
• Continuous learning through mentorship, First‑Friend program, and Appian University.
• Leadership development programs for new and aspiring managers.
• Specialized department training libraries and tuition reimbursement.