Manager, Pressure Management Valve Repair & Services

For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to customers throughout the Central and Gulf Coast regions of Texas.

Specialties

• Process Control & Safety Systems
• Control Valves & Regulators
• Isolation Valves & Actuation
• Oil & Gas Automation
• Reliability Solutions & Services
• Pressure Management
• Specialty Pumps & Rotating Equipment
• Instrumentation
• Maintenance & Repair Services

Responsibilities

• Implement safety policies consistent with the company’s general policies and any production-specific policies.
• Help resolve personnel issues as needed.
• Plan, direct, coordinate, manage, and monitor all Pressure Management Repair operations.
• Review financial statements and data; utilize financial data to improve profitability.
• Plan effective strategies for the financial well-being of the company.
• Oversee production schedules to ensure customer delivery requirements are met.
• Report on service levels and continually identify process improvements.
• Work closely with the Sales department to understand customers’ requirements, resolve customer issues, and plan for future workload.
• Work with Operations and Sales departments to resolve any non-conformances and execute effective corrective action to prevent reoccurrence.
• Meet with Sales, Customers, and Operations personnel on various projects and initiatives as needed.
• Oversee work processes to ensure internal and external quality programs are followed.
• Schedule staff to ensure appropriate supervision of all duties in the Pressure Management Value Stream.
• Promote and provide a safe and healthful workplace, including:
  • Ensuring availability of required personal protective equipment
  • Supporting supervisors in their health and safety activities and initiatives
  • Evaluating health and safety performance of supervisors
  • Ensuring you and your subordinates complete safety training by the due date
• Perform related duties as required.

Requirements

• Associate’s Degree in technical or business discipline or equivalent combination of education and experience; Bachelor’s degree highly desirable.
• Working knowledge of Pressure Relief Valve Repair and valve repair certification requirements.
• Minimum three years of supervisory experience in a related or similar industry.
• Experience with Microsoft Office and other production software.

Skills

• Strong employee management skills, including providing regular performance feedback, developing subordinates’ skills, encouraging growth, cross-training, and executing the business.
• Strong written and verbal communication skills, with the demonstrated ability to communicate and coordinate with a cross-section of employees and customers.
• Strong customer service skills, including the ability to develop rapport and trust with employees and customers.
• Strong conflict resolution and problem-solving skills.
• Ability to work in a fast-paced, high work-volume environment with set deadlines.