Manager, Post Closing

About the role

The Post Closing Manager is a key member of the resyndication team at April Housing. They will manage, facilitate, and coordinate administrative processes across all deals during the closing and construction phase.

Responsibilities

• Review and coordinate moving and relocation contracts between project and asset management teams for adequacy of scope and budget
• Coordinate Town Hall presentations to residents; attend Town Halls as appropriate
• Work with the PMCO to verify transfer of the project to the new legal entity
• Verify new partnership information is transferred within April Housing’s record keeping systems
• Cook with the Capital Markets team to ensure loan/bond information is entered into appropriate tracking systems
• Cook with the Asset Management team and PMCO to arrange pest control inspections and determine needed pest remediation activities
• Interview prospective tenant relocation vendors; evaluate proposals and advise on vendor selection
• Cook with the Construction team to coordinate the resident relocation process between the relocation consultant and property managers
• Attend weekly OAC calls; as needed, facilitate further communication between contractors, property management companies, relocation consultants, and April Housing counterparties
• Create residential onsite “hoteling plans” for select residents who cannot be temporarily relocated offsite
• Lead small team meetings focused on renovation of clubhouses
• Coordinate timing/strategy of lease-up against projected credit delivery to investor with compliance, project management, asset management team, and property managers
• Produce monthly update report on construction/lease-up activity across resyndication, with assistance and data collected from FP&A, asset management and project management teams
• Aid in coordination of final inspections of state agencies post rehab completion
• Post Construction / Stabilization Support project managers, directors of construction, and compliance team to ensure all construction close-out documentation is obtained, filed, and where applicable, submitted to appropriate agencies
• Support Comms team for Grand Re-Opening and other events
• Ensure internal database captures Scope of Work completed, and other relevant information
• Ad hoc/ non-resyndication Collect and review due diligence as needed for other workstreams

Requirements

Excellent interpersonal skills, ability to communicate with external and internal counterparts with a “customer service” mentality
Strong writing skills
Strong organizational skills
Facility with Microsoft Office suite of products
Ability to prepare effective presentations
Ability to manage and prioritize simultaneous and competing activities while meeting deadlines
4-6 years’ experience in multi-family facilities management, asset management, property management, or a combination thereof
Affordable housing exposure/experience a plus, but not required

Skills

Communicates Effectively: Listens effectively and confirms understanding when needed. Cooperates effectively with teammates (immediate colleagues and cross-functionally) and provides and takes feedback with ease.
Drives Results: Works hard to ensure understanding of all critical performance targets. Lines up personal and team performance to deliver results. Accepts feedback and pivots activities and behaviors when needed to improve results.
Plans and Aligns: Understands plans communicated and asks for clarity when needed. Provides input when plans require front-line input. Makes an effort to ensure teammates are aligned on daily and weekly actions supporting the plan.
Manages Ambiguity: Carefully listens to the need for change or the need to wait for instruction in times of change. Keeps moving daily and weekly tasks forward while waiting for any pivots to workstream.
Develops Talent/Professional Development: Works with leadership to execute individual development plans for self and others. Make time to become the best in their current role and to learn aspects of future potential roles.
Resilient: Stays abreast of results individually and for the team and reacts with persistence, especially when results are less than planned. Keeps a positive attitude and entertains and develops ideas to enhance results.

Benefits

Base Compensation Range: $105,000.00 To $110,000.00 Annually
Total Direct Compensation: This job is also eligible for discretionary bonus and incentive compensation on an annual basis.
Benefits: The Company provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays and paid time off (PTO).