Jobs · OTHR · Illinois

Manager Positions

McDonald's · Waterloo, IL · 3 mo ago
OTHRFull-time

This job posting is for a Shift Manager position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate company and employer from McDonald’s USA. If hired, the franchisee will be the employer.

About the role

This role is vital to the operations within the restaurant. Key responsibilities include leading the experience, inspiring and empowering the crew, championing teamwork, taking action first, never stopping learning, and being results-oriented.

Responsibilities

  • Handle and oversee crew schedules
  • Provide encouraging leadership for crew and managers to deliver an outstanding guest experience
  • Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
  • Take measures around safety, security, inventory, and profitability
  • Cultivate and encourage training, education, and continued learning within the restaurant
  • Drive and expect a high level of performance from the team

Requirements

  • Passion for helping and serving others (customers and fellow team members)
  • Strong customer service and support focus
  • The ability to communicate effectively and anticipate customer needs
  • The ability to provide solutions and make decisions in a fast-paced environment

Qualifications

  • Experience in a similar role
  • Proven leadership skills
  • Ability to manage multiple tasks simultaneously
  • Strong attention to detail

Skills

  • Customer service
  • Leadership
  • Communication
  • Problem-solving

Benefits

  • Competitive pay based on experience
  • Employee discounts and free meals
  • Tuition reimbursement or free tuition to Colorado Technical University (online)
  • Training and advancement opportunities
  • Bi-weekly direct deposit or paycards

Pay

Competitive pay based on experience

Schedule

Bi-weekly direct deposit or paycards

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