Manager, PMO

About the role

Project Management Leader leading a team of multiple Project Managers responsible for successful delivery of complex, multi-disciplinary client IT engagements. Oversees project portfolio governance, ensuring projects follow approved Statements of Work and PMO methodology. Assists Sales and Professional Services in scoping, planning, stakeholder communication, and delivery of technology solutions on time, within budget, and to customer specifications. Also acts as an individual contributor Project Manager for select projects and provides backup for team members. Office‑based role in Tempe, Arizona, Monday‑Friday, 8:00 am‑5:00 pm.

Responsibilities

• Develop tactical plans and strategic activities across assigned engagements with the PMO team.
• Provide project management expertise, leadership, and oversight for delivery activities against Statements of Work.
• Direct, communicate, and exhibit collaborative leadership behaviors promoting effective service delivery among Logicalis, customer, and third‑party teams.
• Conduct and/or oversee project planning, execution, controlling, and closing per Logicalis Project Management Methodology.
• Oversee third‑party vendor performance, holding them to Logicalis standards and support agreement deliverables.
• Ensure adoption and adherence of Operations Management, Scope Management, Financial Management, Schedule Management, Risk/Issue Management, Communications Management, and Quality Management per PMO methodology.
• Mentor and coach Project Managers, Associate PMs, and Project Coordinators; enhance team knowledge, skills, tools, and techniques.
• Work with the Director of PMO and peer teams to improve processes and provide strategic/tactical advice on program/project planning and execution.
• Maintain knowledge of applicable Federal, State, and Local laws and Logicalis policies to ensure honest, ethical, professional behavior.
• Support customer service expectations and act as accountable to the Director of Project Management.
• Supervise a team of 5‑10 project management professionals.
• Meet physical demands: constant sitting, talking, seeing, hearing, using hands/arms; frequent standing, moving, climbing steps, stooping, kneeling, crouching, crawling; occasional lifting up to 10 pounds.

Qualifications

• Bachelor’s Degree in Information Technologies, Business/Project Management, or a related field.
• Ten or more years of enterprise‑level IT Infrastructure Project/Program Management experience, concurrently managing multiple IT projects for multiple external customers, managing teams of 1‑10 resources in a Professional Services environment.
• Experience with IT infrastructure project management in Professional Services/Consulting delivering: Low‑Voltage Cabling/AV/Security deployments, Wireless, Network, Unified Communications, and/or Data Center (preference order).
• Proficient use of all Microsoft Office applications including Microsoft Project; experience with Project, Project Portfolio, or Workforce Management systems.
• Knowledge of the construction industry; experience working with General Contractors and other trades; ability to read construction drawings for new builds and tenant improvements.
• Project Management Professional (PMP) certification strongly preferred.

Skills

• Ability to manage elevated levels of ambiguous situations and multiple requests from varied sources – poised, tactful, confident.
• Outstanding technical/business communication skills.
• Comfortable delivering information to front‑line workers and C‑level project sponsors.
• Accountable, diligent, trustworthy, reliable, ethical, innovative, collaborative.

Pay

Salary range: $100,000‑$150,000 plus bonus.

Schedule

Monday‑Friday, 8:00 am – 5:00 pm (office‑based).