Manager - Physical Inspection

About the role

This position is housed within the Asset Management department, which monitors long-term physical, financial, operational, and administrative compliance for IHDA-assisted developments. The Manager – Physical Inspection oversees the Contract Administration team, coordinating operations and compliance with internal teams and external partners to ensure the long-term physical condition and contractual compliance of IHDA-assisted developments.

The team’s core responsibilities include:

• Overseeing physical inspection compliance, including in-house inspectors and third-party vendors
• Administering Section 811, SRN, and Mod-Rehab contracts
• Managing data integrity, reporting, and system workflows across IHDA platforms

Responsibilities

• Analyze risk and regulatory requirements to develop and maintain a schedule and assignments for required physical inspection activities in coordination with the Assistant Director – Contract Administration
• Provide on-site presence at IHDA-financed developments conducting quality assurance, leading training, and supervising staff and/or vendors (approximately 15-20% travel)
• Train, supervise, and assess performance of Physical Inspection staff to ensure consistency with IHDA standards and compliance requirements
• Administer third-party inspection vendor contracts, including onboarding, performance metrics, inspection reviews, quality control, contract monitoring, vendor payments, and communication
• Assign inspections to in-house and contracted inspection personnel, ensuring consistency in reporting, regulatory alignment, and performance
• Oversee quality assurance (QA) of physical inspections through data review, staff debriefings, and supervisory coordination
• Manage compliance filing process, including IRS Form 8823 preparation, extension approvals, and timely submission
• Maintain data integrity across IHDA-designated systems by enforcing standards for accurate and timely entry of inspection activity
• Develop and maintain a strong working relationship with USDA Rural Development staff for coordination and information sharing
• Serve as a liaison for program auditors and audits in cooperation with the Assistant Director, Contract Administration
• Develop and recommend policy and procedure changes based on internal/external audit findings
• Participate in pre-closing, closing, pre-occupancy, post-closing, loan monitoring, watchlist, and delinquency meetings
• Appropriately refer troubled properties to the Portfolio Risk Management group
• Perform additional duties as assigned

Requirements

• Bachelor’s degree required (experience may be substituted at the discretion of the Asset Management department)
• At least 5 years’ experience conducting inspections, bid reviews, and physical needs assessments for Federally-financed affordable multifamily rental housing developments
• At least 3 years of supervisory experience
• Proficiency in National Standards for the Physical Inspection of Real Estate (NSPIRE) and Real Estate Assessment Center (REAC)
• Thorough knowledge of funding sources/programs such as LIHTC, HOME, Section 8, Risk Share, Tax Exempt Bonds, and Illinois Affordable Housing Trust Fund (desired)
• Proficiency in Microsoft Office Suite and HUD inspection software, including REAC; experience with inspection software, preferably INSPECTCHECK
• General physical inspection, NSPIRE, and REAC training (required within one year or earliest available date)
• NSPIRE and REAC certifications (required within one year or earliest available date)
• Valid Driver’s License and access to a personal vehicle with appropriate insurance
• Moderate travel (15-20% annually)

Physical Requirements

• Alternating between sitting, standing, and walking
• Ascending and descending stairs
• Crouching and stooping
• Pushing and pulling
• Reaching overhead or below
• Repetitive task movements (filing, keyboarding, copying)
• Lifting, carrying, and moving objects of up to 50 pounds

Benefits

• Paid time off, plus paid holidays
• Hybrid work arrangement (candidates must reside in Illinois at time of hire)
• Medical, dental, vision, and life insurance plans
• Short-term and long-term disability
• Tuition reimbursement
• Flexible spending accounts
• 401K plan with immediate vesting
• Eligibility for federal loan forgiveness programs

Pay

Salary range: $94,997.50 - $118,746.88

Schedule

Flexible scheduling available upon completion of a six-month probationary period.