Manager People & Culture, Business Partner

About the role

As a Business Partner within the U.S. People & Culture (P&C) team, you will support the delivery of PMI’s people agenda in service of our smoke-free future. In this role, you will be closely connected to the U.S. Sales organization, partnering with sales leaders and people managers to support field execution, strengthen commercial capability, and address talent and organizational needs tied to evolving business priorities.

Responsibilities

• Support execution of U.S. People & Culture initiatives aligned with global and local priorities
• Partner with sales and functional managers to support organizational effectiveness, capability planning, coverage model needs, and identification of talent gaps
• Contribute to workforce planning and succession planning activities by preparing insights, supporting follow-up actions, and helping ensure the Sales organization has visibility to talent and capability needs
• Enable leadership coaching and culture by serving as a day-to-day People & Culture partner to sales leaders, people managers, and employees
• Coach managers on engagement, culture, team effectiveness, and people leadership fundamentals
• Support change management activities and team effectiveness efforts that help sales teams adapt to new ways of working, evolving market priorities, and commercial transformation
• Coordinate and support local engagement initiatives and employee feedback mechanisms that reflect the needs of both headquarters and field-based sales teams
• Support learning and development using global People & Culture tools
• Support sales leaders through performance cycles, calibration preparation, feedback processes, and talent discussions that reinforce a high-performance commercial culture
• Advise employees and managers on career development and growth opportunities
• Provide initial employee relations guidance and escalate complex matters in partnership with the Sr Manager, Legal, and Compliance
• Support adherence to U.S. employment laws and internal policies by helping managers apply consistent people practices
• Maintain data integrity, prepare people reporting, and identify opportunities for continuous process improvement

Requirements

8-10+ years of progressive HR experience
Minimum 5-7 years in an HR Business Partner / Generalist role supporting managers and business teams
Comfortable operating with autonomy while knowing when to escalate and seek guidance
Strong stakeholder management and clear communication skills with people managers and cross-functional partners
Experience supporting organizational effectiveness, workforce planning, and talent development activities in a changing business environment
Employee relations experience required, with ability to handle routine matters and escalate complex cases appropriately

Qualifications

Education: Bachelor's degree in Human Resources, Business Administration, or related field
Certifications: Professional in Human Resources (PHR), Senior Professional in Human Resources (SPHR), or other relevant certifications preferred

Skills

• Strategic thinking and problem-solving skills
• Excellent interpersonal and communication skills
• Ability to work independently and collaboratively
• Strong organizational and project management skills
• Knowledge of HR best practices and compliance regulations
• Experience with HRIS systems and analytics

Benefits

Annual Base Salary Range: $132,000 - $165,000
Great medical, dental, and vision coverage
401(k) with a generous company match
Incredible wellness benefits
Commuter benefits
Pet insurance
Generous PTO
And much more!

Pay

Annual Base Salary Range: $132,000 - $165,000

Schedule

Hybrid Work Model