Manager, People Business Partner, Popeyes, Company Operations

Key Responsibilities

• Conduct regular one-on-one meetings with senior leaders and participate in Area Manager and Restaurant General Manager (RGM) meetings.
• Manage investigations and partner with legal counsel to resolve complex employee relations issues while ensuring regulatory compliance (e.g., background checks and I-9 processes).
• Provide day-to-day performance management guidance, including coaching, counseling, career development, and disciplinary actions.
• Partner with training teams to implement HR change initiatives and continuous improvement projects, delivering updates and training for restaurant management and team members.
• Provide guidance on HR policies, business unit restructuring, and succession planning.
• Evaluate and monitor training programs to ensure they meet objectives, following up with teams to measure success.
• Collaborate with HR leaders to enhance key programs and participate in cross-functional teams to support strategic initiatives.
• Organize and lead hiring events across various outlets to attract and recruit restaurant talent.
• Support restaurant teams with Applicant Tracking System (ATS) usage and assist with New Hire Orientations to strengthen the talent pipeline.
• Validate employee achievement and bonus payout calculations on a quarterly and monthly basis.
• Prepare communications regarding compensation, benefits, and HR policies.
• Travel domestically up to 50% to support various restaurant teams.

Qualifications & Skills

• Bachelor’s degree in Human Resources, Business, or a related field.
• 2-4 years of HR experience, with a strong background in employee relations and organizational development.
• Knowledge of HR fundamentals, including employee relations, performance management policies, diversity initiatives, and federal and state employment laws.
• Proven ability to build strong relationships, influence teams, and address sensitive HR issues with integrity.
• Experience in a fast-paced environment with the ability to work independently and collaboratively.
• Strong communication, team-building, and facilitation skills.
• Ability to analyze problems, propose solutions, and implement recommendations effectively.
• Willingness to travel domestically up to 50%.
• Quick Service Industry experience preferred but not required.