Manager Paw Paw

About the Role

The Adult Day Services Program Manager provides oversight of team members and programming, responsible for caregiver and client support as well as crisis intervention. With assistance from the Director of Programs and other leadership staff, this role drives program expansion in marketing, community outreach, enrollment, team member recruitment, hiring, and training.

Responsibilities

Administrative

• Collects and records client information.
• Maintains Client Attendance Log and supportive records (team member schedules, volunteers, etc.).
• Maintains client files and emergency records.
• Completes monthly reports as needed.
• Assists in preparation of annual operating budget and ensures monthly expenses remain within budget.
• Assists in providing information for grants/contract applications.
• Participates in organization-wide fundraising events as assigned.
• Participates in professional associations and community collaborative committees related to the program.
• Participates in organization-wide committees as assigned.
• Ensures program remains compliant with organizational policies & procedures and accreditation, regulatory, and grant/contract standards and requirements.

Personnel

• Assists in hiring and recruiting team members.
• Supervises team members, including Program Assistants, Drivers, Nurses, Activity Coordinator, Cook, and Volunteers.
• Oversees job-specific orientation and training for newly hired team members.
• Oversees annual trainings required for team members.
• Conducts regularly scheduled team meetings as required by accreditation and/or funding regulations.
• Coaches, counsels, disciplines, and evaluates team members.
• Reconciles team member’s attendance records after the completion of each pay period.

Program

• Acts as a liaison with transportation companies, Area Agency on Aging, CareWell Services Southwest, Veterans Administration, Van Buren Community Mental Health, Alzheimer’s Association, Michigan Adult Day Services Association, TRIAD, and other groups as necessary.
• Supervises overall program to ensure client safety.
• Oversees and assists with setting up and serving lunches and snacks.
• Serves as a support for client caregivers and clients.
• Acts as a liaison to the Autumn House Advisory Cabinet.

Other Duties

• Performs all other duties assigned by the Director of Programs as necessary.

Qualifications

• Working knowledge of Alzheimer’s disease and related dementias.
• Ability to work with team members and others to research, plan, and implement initiatives to develop new and existing services.
• Ability to work with a diverse population of clients and community systems.
• Must obtain and keep current CPR and First Aid certifications.
• Must obtain and keep current CPI and Recipient Rights training certifications.
• Ability to complete multiple duties and tasks correctly and on time without being prompted.
• Ability to use Information Technology, including the internet, social media, Microsoft Office, Excel, and PowerPoint.
• Willingness to learn program-specific computer applications.

Requirements

Education and Experience

• Bachelor's Degree in a human services field and/or equivalent experience.
• Experience in supervising team members.
• Administrative and management experience.

Special Conditions of Employment

• Valid Driver’s License, a working motor vehicle, and proof of current vehicle insurance.
• Pass a Pre-Employment Drug and Alcohol Screen.
• Negative TB Test upon hire with follow-up TB tests as required by policy.
• Undergo a criminal background check with no recent felony convictions.
• Undergo a Central Registry background check with no abuse/neglect convictions.
• Must not be listed on the Office of Inspector General Exclusion list.
• Must have the ability to work a flexible schedule including some evenings or weekends, as necessary.

Physical, Mental, and Environmental Demands

Physical

On the job, the employee must:

• Frequently: Bend, Sit, Stand, Walk, Push/Pull, Handle objects (manual dexterity), Use fine finger movements.
• Occasionally: Squat, Crawl, Climb, Kneel, Reach above shoulder level.
• Must carry/lift loads of: Frequently light (up to 25lbs), Occasionally moderate (25-50lbs), Occasionally heavy (over 50lbs).

Mental

On the job, the employee must be able to:

• Frequently: Read/comprehend, Write, Perform calculations, Communicate orally, Reason and analyze.

Environmental

On the job, the employee:

• Occasionally: Is exposed to excessive noise, Is around moving machinery, Is exposed to marked changes in temperature and/or humidity, Is exposed to dust, fumes, gases, radiation, microwave, Drives motorized equipment, Works in confined quarters.

Pay

$40,000 - $45,000

Schedule

Full Time, Exempt