Manager Patient Care Services 2-RN-Emergency Services-Mount Sinai Morningside-Full Time-Days

About the role

The Nurse Manager is responsible for the management of nursing practice and operations on a designated unit/service. This includes, but is not limited to, the management of: clinical nursing practice, staff recruitment, retention, labor relations, supply chain and budget, staffing, employee performance evaluation, quality improvement, staff education, medical records, internal and external regulatory and survey requirements. The Nurse Manager collaborates with multiple professionals to support and coordinate the provision / management of patient care. He or she works closely with the Nursing Clinical Director, unit Dyad partner and staff in insuring that the Service/Unit maintains the highest standards of patient care and is responsive to the needs of the patient & family as well as the organization.

Responsibilities

• Patient Care: Leads nursing practice using the tenets of the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing for the promotion of the patient experience. Demonstrates proficiency in all aspects of Purposeful Hourly Rounding (PHR) and role models expected behaviors. Ensures the integration of PHR into clinical activities to enhance Relationship Centered Care. Validates staff members round hourly on all patients by direct observation and patient feedback. Conducts rounding of all patients on a daily basis (Monday-Friday).
• Collaborates with the physician dyad and escalates concerns as appropriate. Follows up on all patient concerns in a timely manner and provides service recovery as needed.
• Quality and Safety: Designs, supports and leads a safe, therapeutic and efficient patient-centered care environment for professional practice. Identifies and investigates issues or variances in practice/operations by participating in the RCA process and implements corrective action plans. Leads interdisciplinary quality improvement teams using the principles of high reliability. Reviews unit progress, changes, and compliance with quality and safety metrics with clinical nurses and other members of the healthcare team.
• Operations and Administration: Supports implementation of the mission, vision, goals and objectives of the department, throughout the clinical service and individual patient care units. Provides administrative and clinical oversight to ensure that all activity (staffing, support services, inter-disciplinary collaboration, resources and financial viability) supports the goals of the organization. Works collaboratively with physician dyads and all members of the healthcare team to promote patient care and regulatory standards. Maintains a nursing unit in compliance with all regulatory agency mandates, including the regulations of NYS DOH and The Joint Commission.

Qualifications

• Advanced Cardiovascular Life Support (ACLS)
• Bachelor's in Nursing (required) and Masters required (enrolled in a program will be considered)
• 3-5 years nursing clinical care with Charge Nurse/Supervisory experience preferred.
• Must have relevant clinical competence in area of nursing practice assigned
• Current NY State Registered Nurse License and Registration
• Professional Board Certification in leadership and/or clinical specialty is preferred
• Basic Life Support (BLS) Issuing Agency: AHA
• Pediatric Advanced life Support (PALS) Issuing Agency: AHA
• Trauma Nursing Core Course (TNCC) CEN -preferred