Manager - OSP Construction

About the Role

Lumos is transforming the future of connectivity by building one of the nation's fastest-growing 100% Fiber Optic networks. Through T-Fiber, our joint venture with T-Mobile, we're working toward a shared goal of connecting 12 to 15 million homes by 2030 while expanding access to reliable, high-speed internet in the communities we serve. Here, you'll find more than a job—you'll have the opportunity to make an impact, take ownership of your work, and help shape how we grow. We move quickly, collaborate across teams, and believe the best ideas come from people who are curious, solutions-oriented, and ready to build what's next.

Responsibilities

• Accomplishes assigned market builds safely, on time, and within budget.
• Manages the scheduling and coordination of the maintenance, repair, and upgrade of OSP facilities and the surrounding communities, including rehab work, customer and community concern responses, OSP generator routines, and emergency call-outs.
• Delegates responsibility effectively and empowers direct reports to accomplish market tasks—designing builds, tracking and reporting progress, and motivating contractor crews.
• Influences internal and external teams to ensure commitment to progress and staying on target.
• Interfaces directly with local governments and communities—responding timely and graciously.
• Keeps internal and external stakeholders informed on build progress at all times.
• Provides technical leadership and expertise to direct reports and subcontractor partner teams; establishes, standardizes, and improves processes.
• Coordinates with various utilities partners and associated pole, aerial, etc. teams in alignment with internal Lumos engineering teams to carefully plan and execute all necessary objectives.
• Manages CAPEX, OPEX, and inventory tracking—tracking progress and approving expenses.
• Accountable for building and maintaining a high-performing team: selects top-tier candidates, evaluates performance, and identifies training and coaching opportunities.
• Performs other duties as assigned, including departmental and cross-functional projects.

Requirements

• Excellent verbal and written communication skills.
• Strong experience influencing and directing the work of others.
• Exceptional interpersonal skills: capable of respectfully engaging with direct reports, multiple internal teams, external contractors, and a wide variety of community stakeholders.
• Solid experience with computer and peripherals, and software including Smart Sheets or similar, as well as MS Office: particularly Excel, Outlook, and Word; Visio and PPT helpful.

Qualifications

• 10+ years’ experience in OSP construction, engineering, or operations fiber builds.
• 2-5 years’ experience leading techs and contractors in a fiber build environment.
• High school diploma or equivalent required; Bachelor’s degree preferred.
• Proven project management skills; able to effectively manage and accomplish multiple concurrent milestones to closure within assigned market.
• Proactive, independent, and ability to take initiative to keep on-task and on-target.
• Active, fully unencumbered driver’s license.
• Fiber or Telecom industry experience is essential.

Physical Requirements

• Frequently operates computer, keyboard, and related peripherals.
• Frequent travel to construction sites—standing, walking, and safely navigating in all weather.
• Near-constant use of sight, speech, hearing, comprehension, and reasoning.

Benefits

• Comprehensive health, dental, and vision coverage.
• Competitive compensation packages, including bonus options for eligible positions.
• Paid Time Off and Paid Holidays.
• Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).
• 100% employer-paid life and disability insurance.
• Employee Assistance Program (EAP) with access to professional support for life’s challenges.
• 401K plan with up to 5% employer contribution and a self-directed brokerage option.
• Wellness program offering education and cash incentives for gym attendance and nutrition programs.
• Employee referral bonuses.
• Discounts on Lumos Fiber Internet for employees who live in our service areas.