Manager on Duty MOD

About the role

The Multnomah Athletic Club is seeking a Manager on Duty (MOD). This position is responsible for overseeing operations during all open club hours and acts on behalf of the general manager and Board of Trustees in enforcing club rules and matters of policy. This position provides excellent service while assisting members, guests and staff as necessary with a variety of tasks that include but not limited to club emergencies and security functions.

Responsibilities

• Represent the general manager and Board of Directors in matters of house rules and policy enforcement on a day-to-day basis
• Oversee club operations during early, evening and weekend hours
• Respond to emergency situations and implements emergency response procedures
• Administer first aid and requests medical services as necessary
• Perform basic security functions: patrols, investigations and monitor traffic and crowd control
• Provide information and assistance to members, guests and staff in emergency and non-emergency situations
• Aid members, guests and staff with complaints and inquiries and refers them to appropriate staff or department as necessary
• Oversees incident and hazard reports as necessary
• Enforce all club safety policies and procedures
• Comply with all Club safety policies and procedures, demonstrating safe work practices
• Identify and report unsafe or hazardous work conditions as well as workplace injuries and illness
• Aid staff with breaks or duties as necessary

Qualifications

• High school diploma or equivalent
• At least 2 years of experience in a customer service or supervisory role
• Knowledge of health and safety regulations
• Ability to perform basic first aid and CPR
• Strong organizational and communication skills
• Ability to work flexible hours including evenings, weekends, and holidays

Benefits

Full-time employees enjoy medical, dental, and vision insurance, facility access, free parking and discounted public transportation passes, retirement with an employer match, Employee Assistance Program (EAP), and discounts on club services and meals.