Manager, Office Administration

About the Role

The Manager, Office Administration oversees day-to-day office operations and helps create an organized, engaging, and welcoming workplace. This role combines office administration, people management, event planning, employee engagement, and internal communications.

Responsibilities

• Office Administration & Operations
  • Oversee daily office operations and ensure the workplace is organized, professional, welcoming, and fully functional.
  • Manage office administrative processes, supplies, equipment, vendors, facilities needs, and related services.
  • Serve as a primary point of contact for office-related matters and proactively identify opportunities to improve workplace operations.
  • Coordinate with building management, vendors, and service providers and oversee the quality and timeliness of services.
  • Develop, maintain, and improve office procedures, standards, and administrative processes.
  • Manage office-related budgets, invoices, purchasing, and expense tracking as assigned.
  • Support workplace safety, emergency preparedness, and other office-related programs.
  • Partner closely with HR and other departments to support company-wide initiatives and employee needs.
• Team Leadership & People Management
  • Manage, coach, and develop office administrative staff, providing clear direction, priorities, and ongoing feedback.
  • Establish expectations and ensure consistent, high-quality service and administrative support.
  • Manage workloads and delegate responsibilities effectively while maintaining accountability for results.
  • Conduct regular check-ins and support employee development and performance management.
  • Foster a collaborative, responsive, and solutions-oriented team culture.
  • Provide coverage and hands-on support when business needs require it.
• Event Planning
  • Plan and execute company events, meetings, celebrations, and employee programs from concept through completion.
  • Coordinate event logistics, including venues, catering, transportation, invitations, communications, supplies, décor, technology, and vendor management.
  • Develop event timelines and budgets and ensure programs are delivered on time and within established parameters.
  • Manage on-site event execution and troubleshoot issues as they arise.
  • Evaluate events and identify opportunities to continuously improve the employee experience.
• Employee Engagement
  • Develop and coordinate employee engagement activities that strengthen company culture, connection, and collaboration.
  • Maintain an annual calendar of employee events, recognition programs, celebrations, and engagement initiatives.
  • Partner with HR and leadership to develop programs that support employee morale and a positive workplace experience.
  • Gather employee feedback and use insights to recommend new programs or improvements to existing initiatives.
  • Support employee recognition, milestone celebrations, community involvement, and other culture-building activities.
• Employee Communications
  • Draft and coordinate clear, polished, and engaging employee communications related to office operations, events, programs, announcements, and workplace initiatives.
  • Manage employee event invitations, reminders, calendars, and follow-up communications.
  • Ensure communications are timely, professional, accurate, and consistent with the company's culture and voice.
  • Partner with HR and other stakeholders on company-wide communications as needed.
  • Maintain internal office resources, calendars, distribution lists, and other communication tools.

Requirements

• Bachelor's degree in Business Administration, Human Resources, Communications, Hospitality, or a related field preferred.
• 4+ years of progressive experience in office administration, workplace operations, employee experience, hospitality, or a related field.
• 2+ years of direct people-management experience with demonstrated ability to lead, coach, and develop employees.
• Demonstrated experience planning and executing corporate events and employee engagement programs.
• Strong experience drafting professional employee communications.
• Experience managing vendors, budgets, facilities, and multiple concurrent projects.
• Proficiency with Microsoft Office, including Outlook, Word, Excel, PowerPoint, and Teams.

Skills

• Exceptional organizational and project-management skills with strong attention to detail.
• Strong leadership and people-management capabilities.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and a high degree of professionalism, discretion, and sound judgment.
• Proactive, resourceful, and solutions-oriented approach to work.
• Strong customer-service mindset with a genuine interest in creating an excellent employee experience.
• Ability to anticipate needs, identify issues, and take ownership through resolution.
• Ability to manage competing priorities and deadlines in a fast-paced environment.
• Comfortable working collaboratively across all levels of an organization, including senior leadership.
• Ability to handle confidential and sensitive information appropriately.
• Flexible and willing to provide hands-on support when needed, particularly for events and high-priority office initiatives.

Schedule

This position is 100% in-office due to the collaborative nature of this role.

Benefits

• Competitive pay + bonus eligible
• Medical, dental, vision, life insurance, short & long-term disability, pet insurance, etc.
• Paid time off
• 401k plan + company match
• Professional development resources
• Fun work vibe (indoor basketball/gym, creative office space, team-building events, company training opportunities, and much more!)