Manager of Wellness, Recreation, and Social Coordination

Key Objectives of the Role

• Create a vibrant and inclusive site community that supports worker morale, engagement, and overall well-being.
• Develop structured recreation, sport, wellness, and social programs that are accessible to employees across multiple shifts.
• Encourage social engagement among residents by facilitating meaningful connections and positive group activities.
• Promote healthy lifestyles through fitness, wellness education, recreational opportunities, and stress-management activities.
• Improve the overall resident experience and contribute to workforce retention and productivity.
• Ensure all programs are delivered safely, professionally, and in alignment with site rules, company policies, and client expectations.
• Establish measurable outcomes and reporting systems to track participation, satisfaction, and program effectiveness.

Primary Responsibilities

• Program Strategy and Development
• Organize and manage recreational sports leagues, tournaments, drop-in activities, and casual competitions.
• Develop programming such as basketball, soccer, volleyball, softball, pickleball, cornhole, flag football, walking clubs, running clubs, fitness challenges, table tennis, billiards, darts, and other appropriate activities.
• Coordinate indoor and outdoor recreation opportunities based on available facilities, weather, safety requirements, and participant demand.
• Balance high-energy activities with low-key and quiet programming for workers needing rest, decompression, or recovery.
• Wellness and Healthy Lifestyle Programs
• Develop and implement wellness programs that promote physical, mental, emotional, and social well-being.
• Partner with food services teams to promote healthy eating options and nutrition awareness.
• Support awareness of mental health, fatigue, substance abuse prevention, financial wellness, and other relevant topics.
• Create programs for workers who may be new to fitness or hesitant to participate in formal activities.
• Facilitate a culture where workers feel comfortable seeking help, participating in wellness.
• Social Coordination and Community Building
• Plan and execute social events that create connection, belonging, and positive morale among residents.
• Organize events such as movie nights, BBQs, themed dinners, game nights, trivia nights, live entertainment, holiday celebrations, cultural recognition events, workforce appreciation days, music nights, hobby groups, and community competitions.
• Create structured opportunities for workers to meet others outside of their immediate work crews.
• Encourage cross-shift and cross-department interaction while respecting operational schedules.
• Develop inclusive programming for individuals who may not participate in sports or fitness activities.
• Encourage respectful social behavior and help reinforce the site’s standards for conduct, safety, inclusion, and professionalism.
• Address morale issues, resident concerns, or community tensions through positive engagement initiatives.
• Coordinate volunteer or resident-led activities where appropriate.
• Resident Engagement and Communications
• Develop clear and engaging communication materials to promote upcoming programs and events.
• Create weekly and monthly event calendars that are easy to understand and accessible to all residents.
• Maintain consistent branding and messaging for wellness, recreation, and social programs.
• Conduct surveys, focus groups, informal conversations, and feedback sessions to understand resident interests and satisfaction.
• Adjust programming based on resident feedback, operational changes, weather, seasonal factors, and participation levels.
• Build trust with residents by listening to concerns and responding with practical programming solutions.
• Facility and Equipment Management
• Oversee recreation and wellness facilities such as gyms, fitness rooms, sports courts, fields, lounges, games rooms, outdoor recreation areas, walking paths, multipurpose rooms, and event spaces.
• Ensure all facilities are clean, safe, organized, well-maintained, and properly scheduled.
• Coordinate with maintenance, janitorial, security, and operations teams to address facility issues.
• Develop booking systems and usage guidelines for shared spaces.
• Maintain inventories of sports equipment, fitness equipment, games, event supplies, audiovisual equipment, and wellness materials.
• Conduct regular inspections of recreation and fitness areas.
• Remove damaged, unsafe, or inappropriate equipment from service.
• Support capital planning for facility improvements, equipment upgrades, new amenities, and future resident experience enhancements.
• Ensure compliance with applicable safety standards, occupancy limits, emergency procedures, and site rules.
• Leadership and Team Management
• Recruit, train, schedule, supervise, and coach wellness, recreation, and social coordination staff.
• Create clear roles, expectations, service standards, and performance measures for the team.
• Create staff schedules that support programming across evenings, weekends, holidays, and multiple work shifts.
• Lead daily or weekly planning meetings with recreation and wellness team members.
• Provide hands-on support during major events and high-participation activities.
• Foster a positive, creative, safety-focused, and service-oriented team culture.
• Develop training materials, standard operating procedures, checklists, and program templates.
• Ensure all staff understand emergency response expectations, incident reporting procedures, respectful workplace standards, and confidentiality requirements.
• Manage volunteers, resident champions, or committee members who support programming.
• Address performance issues promptly and professionally.
• Health, Safety, Risk Management, and Compliance
• Ensure all recreation, fitness, wellness, and social programs are planned and delivered in a safe manner.
• Conduct risk assessments for activities, events, equipment, and facilities.
• Coordinate with site HSEQ personnel before implementing higher-risk activities.
• Monitor weather, heat stress, air quality, hydration risks, and other environmental factors that may affect outdoor programming.
• Promote safe participation, proper warm-ups, hydration, appropriate footwear, and responsible use of equipment.
• Report incidents, injuries, near misses, equipment failures, or behavioral concerns according to company procedure.
• Support site policies related to alcohol, drugs, harassment, discrimination, violence prevention, fatigue management, and respectful conduct.
• Ensure programs do not interfere with rest periods, work readiness, or site security requirements.
• Vendor, Partner, and Stakeholder Management
• Source and manage external vendors for entertainment, fitness instruction, wellness workshops, equipment, recreation supplies, and special events.
• Develop relationships with local community organizations, recreation providers, sports clubs, health educators, and wellness professionals where appropriate.
• Cook, partner, and stakeholder management.