Manager of Technical Service, Ruminant Animal Health

About the Role

As Manager of Technical Service, Ruminant Animal Health, you will lead a team of highly qualified technical specialists supporting our North American dairy, beef, and forage businesses while partnering across Commercial, Marketing, R&D, Regulatory, and Innovation functions. This is a high-impact leadership opportunity to influence technical strategy, develop talent, strengthen customer relationships, and help bring science-based solutions to producers across North America. The role combines people leadership, customer engagement, and scientific expertise to drive business growth and customer success.

Key Responsibilities

• Lead, coach, and develop a team of Technical Service Specialists and subject matter experts.
• Establish clear priorities, objectives, and development plans aligned with business goals.
• Develop and execute the North American technical service strategy for ruminant solutions.
• Partner with Sales, Key Account Managers, Marketing, Regulatory, Product Management, and Innovation teams to accelerate growth and customer success.
• Provide executive-level technical support for strategic customer opportunities and complex technical challenges.
• Engage directly with producers, nutritionists, veterinarians, consultants, and industry influencers across North America.
• Support product launches, technical positioning, customer education, and scientific communications.
• Oversee technical trials, field validation programs, and research collaborations.
• Monitor industry trends, emerging technologies, and evolving customer needs.
• Represent Novonesis at industry conferences, customer events, and professional associations.

Required Qualifications

• PhD, DVM, or equivalent advanced degree in Animal Science, Dairy Science, Ruminant Nutrition, Veterinary Medicine, or a related field.
• Minimum of 8 years of relevant experience in animal nutrition, animal health, technical services, research, consulting, or related industries.
• Minimum 5 years of direct leadership experience, including coaching and developing technical professionals.
• Strong understanding of dairy and/or beef production systems.
• Demonstrated success partnering with commercial organizations to deliver customer value.
• Excellent communication, presentation, and stakeholder management skills.
• Proven ability to lead through influence in a collaborative, matrixed environment.

Key Competencies

• Strategic thinking and business acumen
• Customer focus and relationship building
• Leadership and talent development
• Scientific rigor and analytical thinking
• Collaboration and stakeholder management
• Strong execution and results orientation
• Clear and credible communication

Preferred Qualifications

• Experience leading geographically dispersed technical teams
• Knowledge of probiotics, enzymes, silage inoculants, feed additives, or other biological solutions
• Experience managing technical research programs and field trials
• Strong background in trial design, execution, and statistical analysis
• Established industry network among nutritionists, veterinarians, consultants, and producers
• Experience working within a global or highly matrixed organization
• Passion for advancing animal health, nutrition, and sustainability through science-based innovation.

What We Offer

• Lead a highly respected team of technical experts serving the North American ruminant industry.
• Shape technical strategy and influence the future of animal health, nutrition, and sustainability.
• Collaborate with leading customers, researchers, and internal experts across functions and regions.
• Contribute to innovative biological solutions that help producers succeed while supporting a more sustainable food system.
• Grow your leadership capabilities within a purpose-driven global organization committed to science, innovation, and continuous improvement.
• Work in a collaborative environment that values curiosity, inclusion, and professional development.

Working Conditions

• Travel: Up to 50% domestic travel with occasional international travel, including customer visits, industry conferences, technical meetings, and field engagements.
• Collaboration with cross-functional teams located across North America and globally.
• Flexibility to support customers and business needs across multiple time zones.

Compensation & Benefits

• Estimated salary range: USD $140,000 – $190,000 + 15% target bonus
• 401(k) with up to a 9% company contribution
• Minimum of 3 weeks of vacation plus 12 holidays and 2 weeks of Wellness Time
• Health, Dental, Vision & Life insurance
• Healthcare savings account option
• Employee assistance program
• Parental leave
• Tuition reimbursement
• All benefits begin on your first day

Additional Information

• Application Deadline: September 25, 2026
• Location: North America (Remote)
• Must reside in one of the following states: Arkansas, Arizona, California, Colorado, District of Columbia, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Montana, Nebraska, New Jersey, New Mexico, New York, North Dakota, Oklahoma, Oregon, Pennsylvania, South Dakota, Tennessee, Texas, Utah, Vermont, Wisconsin