Manager of Supply Chain Programs - 1st Shift

About the role

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. At GXO Logistics, we look for employees who like a challenge and can communicate effectively in all situations. As the Manager of Supply Chain Programs, you will be responsible for handling the customer experience and establishing a strategic direction and plan for customer account growth within the company. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals. We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

Responsibilities

• Provide dedicated account management support in several areas, including issue resolution, financial performance, adherence to contract terms and solution design and pricing
• Handle customer expectations and provide recommendations for strategic initiatives
• Handle the contracts for assigned accounts as well as all account-driven activities
• Develop short-term and long-range plans and goals for the organization
• Ensure attainment of annual profit, efficiency, and quality goals at each client engagement
• Direct capital