Manager of Software Engineering - API Marketplace

About the role

As a Manager of Software Engineering within Consumer and Community Banking - API Marketplace at JPMorganChase, you will manage day-to-day implementation activities, identify and escalate issues, and ensure your team's work adheres to compliance standards, business requirements, and tactical best practices.

Responsibilities

• Provides guidance to an immediate team of software engineers on daily tasks and activities.
• Coach and mentor engineers on the practical uses of AI and responsible use of tools (agents, skills, models).
• Sets overall guidance and expectations for team output, practices, and collaboration.
• Anticipates dependencies with other teams to deliver products and applications in line with business requirements.
• Manages stakeholder relationships and the team's work in accordance with compliance standards, service level agreements, and business requirements.
• Creates a culture of diversity, opportunity, inclusion, and respect, prioritizing diverse representation.
• Leads team adoption of enterprise-authorized AI-assisted engineering practices and SDLC/TLM automation to improve delivery speed, quality, and operational outcomes.
• Sets expectations for human validation, secure handling of inputs/outputs, and consistent use of reusable patterns across teams.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve value realized by automation and support capacity unlock initiatives.

Requirements

• Formal training or certification on software engineering concepts and 5+ years of applied experience.
• 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise.
• Experience leading multiple teams; ability to guide and coach on achieving goals aligned to strategic initiatives and regulatory timelines.
• Proficient in automation and continuous delivery methods.
• Proficient in all aspects of the Software Development Life Cycle.
• Experience in agile methodologies such as CI/CD, Application Resiliency, and Security.
• In-depth knowledge of the financial services industry and their IT systems.
• Practical cloud-native experience.
• Deep expertise in core Java, Spring Boot, J2EE, messaging systems (MQ), Oracle, Postgres, Kafka, and Apache Iceberg.
• Proven experience in designing distributed applications and implementing Agile methodologies.
• Experience with Selenium for test automation.
• Demonstrated ability to debug complex systems and drive technical discussions independently.
• Experience leading responsible adoption of enterprise-authorized AI-assisted development and delivery tools across engineering teams, including defining ways of working (review/validation expectations), measuring outcomes, and ensuring secure handling of data.
• Understanding of responsible AI use in engineering workflows, including data sensitivity considerations, resiliency/security implications, and governance expectations; ability to coach engineers on compliant and effective usage.

Preferred Qualifications

• Preferred working at the code level.
• Preferred building skills and agent tooling for AI workstreams.
• Exposure to the full software development lifecycle in large-scale systems, preferably within the financial industry.

Benefits

• Competitive total rewards package including base salary determined based on the role, experience, skill set, and location.
• Commission-based pay and/or discretionary incentive compensation for eligible roles, paid in the form of cash and/or forfeitable equity.
• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits, and cities grow, delivering solutions to solve all their financial needs.

About The Team

Our Consumer & Community Banking division serves Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions—all while ranking first in customer satisfaction.