Manager of Sales Training & Enablement

Responsibilities

• Trainers are assigned a specific regional portfolio of divisions.
• Ownership of those divisions is the primary organizational responsibility of this role.
• Trainers are responsible for new hire training in their assigned region from orientation through 90 days post-graduation.
• Attend orientation call and identify all new hires assigned to your region before the call ends.
• Conduct an individual introduction one-on-one with each new hire after orientation.
• Conduct weekly one-on-one check-ins with each new hire throughout the training program.
• Establish and maintain communication with each new hire's direct leader and assigned mentor throughout the training period.
• Conduct post sales training touchpoints (i.e., at 30, 60, 90 days) for every new hire in region and log discussion content in the post-training tracker.
• Maintain a Teams communication channel for each cohort to champion wins, provide encouragement, and sustain the training culture post-graduation.
• Facilitate webinars, virtual sessions, and live training events as scheduled.
• Maintain mastery of all training content they are responsible for delivering as well as the content in totality.
• Conduct at least three call listening sessions per division per month.
• Document observations from every call listening session using the call evaluation form.
• File in Egnyte.
• Communicate findings back to the relevant division leader and salesperson within five business days of the listening session.
• Call listening blocks must appear on Outlook calendar with a linked to folder showing the completed evaluation and communication.
• All video uploads submitted by new hires in AWU must be reviewed by the assigned trainer.
• Video review blocks must appear on Outlook calendar with linked folder of documentation.
• Own at least one module or skill track in the national training program and is responsible for its accuracy, relevance, and ongoing updates.
• Submit at least two to three real-world field scenarios from your divisions for use in training content.
• Salesforce data must be reviewed for each division before every division leadership conversation and every post-graduate 60-day check-in.
• Other responsibilities as assigned.

Qualifications

• Bachelor’s degree or equivalent experience with emphasis in sales management or training and development.
• At least 3 years of experience in sales training or sales mentoring are required.
• Travel requires a minimum of 50% of working days each month.
• Schedule is remote when not traveling.
• New Home Sales, New Home Sales Management and/or New Home training experience is preferred but not required.
• Experience with Salesforce is preferred.
• Certified Professional in Talent Development (CPTD) certification is preferred but not required.
• Technical experience is preferred (CRM, LMS, Performance management) but not required.
• Excellent facilitation skills, oral and written communication skills.
• Proven organizational skills in a high-paced work environment.
• Experience with learning technologies, iPads and Microsoft Office is required.
• Able to manage projects and influence key constituents.
• Highly motivated and driven with the ability to adapt to new processes and learn new skills.
• Ability to prioritize and multi-task while maintaining quality.