Manager of Quality and Safety
About the role
The Manager of Quality and Safety provides leadership for the hospital’s Quality Assessment and Performance Improvement (QAPI) program and promotes a culture of continuous quality improvement, patient safety, and operational excellence. This role coordinates organization-wide quality improvement initiatives, facilitates performance improvement activities, monitors quality and patient safety outcomes, and ensures alignment with CMS QAPI requirements and organizational strategic priorities. The Manager partners with leaders, providers, and interdisciplinary teams to identify opportunities for improvement, reduce patient harm, improve clinical outcomes, and foster a culture of high reliability. This position serves as an internal consultant and resource for quality improvement methodology, data-driven decision-making, performance excellence, and patient safety practices.
Responsibilities
- Coordinate organization-wide quality improvement initiatives
- Facilitate performance improvement activities across departments
- Monitor quality and patient safety outcomes
- Ensure alignment with CMS QAPI requirements and organizational strategic priorities
- Partner with leaders, providers, and interdisciplinary teams to identify improvement opportunities
- Reduce patient harm and improve clinical outcomes
- Foster a culture of high reliability
- Serve as an internal consultant on quality improvement methodology, data-driven decision-making, performance excellence, and patient safety practices
Requirements
- 5 years of experience in healthcare quality, patient safety, performance improvement, project management, education, infection prevention, or related field
- Experience leading quality (preferred) or other improvement or change initiatives and facilitating multidisciplinary teams
- Knowledge of CMS Quality Assessment and Performance Improvement (QAPI) requirements
- Knowledge of healthcare quality measurement, patient safety principles, and performance improvement methodologies
- Ability to analyze complex data and communicate effectively
- Strong facilitation, coaching, and management skills
- Ability to lead multidisciplinary teams and foster engagement in improvement activities
- Excellent verbal, written, and presentation skills
- Demonstrated ability to influence outcomes through collaboration and relationship-building
Qualifications
- Bachelor’s degree in nursing, Healthcare Administration, Public Health, Quality Management, or related healthcare or quality-related field is required
- Master’s degree preferred
- Basic Life Support (BLS) preferred
- Quality Improvement or Patient Safety certification preferred
Pay
Starting wage for this exempt position: $116,688.00–$160,451.20, depending on experience.
Benefits
- Medical, dental, and vision coverage for part-time and above employees and their eligible dependents beginning within 30 days of hire
- Employer-sponsored retirement plan with company contribution and match
- Generous paid time off for part-time and above employees
- Tuition reimbursement and tuition repayment program
- Life insurance, disability coverage, and employee assistance programs