Manager of Product Development | AI Platform

About the role

The Manager of Product Development, AI Platform at Epicor leads the development of a next-generation artificial intelligence agent platform and oversees a high-impact Forward Deployed Engineering (FDE) team. This role drives the adoption of artificial intelligence across the organization, embedding intelligent development practices into software creation, delivery, and scaling. The Manager works closely with product management, engineering leadership, and customers to deliver impactful solutions.

Responsibilities

• Leading, mentoring, and growing a global team of software engineers and Forward Deployed Engineers, fostering a high-performance, artificial intelligence-first culture
• Driving adoption of artificial intelligence across the software development lifecycle to improve engineering productivity, quality, and velocity
• Managing team execution, delivery, hiring, performance management, and career development while ensuring operational excellence
• Partnering with Product Management and senior engineering leaders to define and deliver scalable artificial intelligence agent platforms and enterprise capabilities
• Designing and contributing to cloud-native solutions leveraging Microsoft Azure, Python, and C# technologies
• Building and leading a Forward Deployed Engineering function that collaborates directly with customers to validate use cases and accelerate artificial intelligence adoption
• Translating customer feedback and real-world implementations into reusable platform features and product enhancements

Requirements

• 8+ years’ experience in software engineering with 3+ years’ experience managing engineering teams
• Proven experience leading enterprise platform, cloud-native, or artificial intelligence-focused development teams
• Strong expertise in Python and C# development
• Deep experience designing and operating distributed cloud applications on Microsoft Azure
• Experience building or managing artificial intelligence, machine learning, generative AI, large language models, or workflow automation solutions
• Strong understanding of modern software architecture including APIs, microservices, event-driven systems, and enterprise integration patterns
• Demonstrated success driving artificial intelligence adoption and development practices within engineering organizations
• Strong leadership, communication, and stakeholder management skills with the ability to influence across teams and customers

Qualifications

• Experience building artificial intelligence agent frameworks, multi-agent systems, or orchestration platforms
• Experience integrating artificial intelligence with enterprise applications such as ERP systems or complex business platforms
• Hands-on experience with Azure AI Services, Azure OpenAI, Azure Kubernetes Service, Azure Functions, and Cosmos DB
• Knowledge of modern artificial intelligence frameworks including retrieval-augmented generation, vector databases, orchestration frameworks, and observability tools
• Familiarity with emerging artificial intelligence ecosystems and agentic architectures
• Experience scaling engineering teams and delivering highly available enterprise platforms

Skills

• Python and C# development
• Cloud-native solutions
• Microsoft Azure
• Artificial intelligence frameworks
• Enterprise integration patterns
• Collaboration with stakeholders

Benefits

• Health and wellness benefits
• Internal mobility opportunities
• Career development resources
• Inclusive workplace environment
• Policies supporting work-life balance
• Global mobility support

Pay

$138,000 - $235,000 USD

Schedule

N/A