Manager of Privacy (Compliance)

About the Role

Drive and strengthen our organization's privacy and compliance efforts by leading investigations, monitoring regulatory compliance, and identifying opportunities to enhance privacy practices. In this role, you will manage and mentor Privacy Analysts, partner with cross-functional teams, and help shape privacy strategies that protect our patients, employees, and organization. You will play a key role in risk assessment, auditing, monitoring, issue resolution, and regulatory compliance while collaborating closely with Human Resources and Information Security to foster a culture of privacy and accountability.

Responsibilities

• Lead investigations into privacy and compliance matters
• Monitor regulatory compliance across the organization
• Identify opportunities to enhance privacy practices
• Manage and mentor Privacy Analysts
• Partner with cross-functional teams on privacy initiatives
• Conduct risk assessment, auditing, and monitoring activities
• Drive issue resolution and regulatory compliance efforts
• Collaborate with Human Resources and Information Security to foster a culture of privacy and accountability

Qualifications

• Bachelor's degree in a healthcare related field or equivalent experience required
• Certified in Healthcare Compliance (CHC), Certified in Healthcare Privacy Compliance (CPHC), Certified Healthcare Privacy and Security (CHPS), or Certified Information Privacy Manager (CIPM) required within three (3) years of hire
• Three (3) years experience in healthcare audit, compliance and/or operations required
• Two (2) years leadership experience in a healthcare setting required

Preferred Experience

• Experience in health information management
• Experience and/or training in data warehouse technology
• Experience and/or training in MS Office, SharePoint and active directory
• Experience and/or training in hospital compliance and privacy programs, systems and processes
• Experience and/or training in data analysis and/or auditing tools and techniques

Skills & Abilities

• Leadership: Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management
• Conflict resolution: Influences others to build consensus and gain cooperation. Proactively resolves conflicts in a positive and constructive manner
• Critical thinking: Identifies complex problems. Involves key parties, gathers pertinent data and considers various options in decision making process. Develops, evaluates and implements effective solutions
• Communication and team building: Leads effectively with excellent verbal and written communication. Delegates and initiates/manages cross-functional teams and multi-disciplinary projects
• Compliance: Current knowledge of applicable federal and state privacy laws and accreditation standards. Ability to evaluate information to determine compliance with laws, regulations, or standards. Use knowledge and judgment skills to determine whether events or processes comply. Ability to read, analyze and interpret general and professional compliance periodicals, journals, technical procedures and regulations
• Confidentiality: Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient and member information. Ability to maintain confidentiality of investigatory work limiting to need to know basis only
• Computer Literacy: Working knowledge and skill of computer programs including word processing, spreadsheets, databases, and hospital information systems. Ability to efficiently collect, analyze and display statistical reports by technology
• Project management: Ability to organize, plan and prioritize multiple fast-moving projects with changing priorities, drivers, and dependencies. Ability to work effectively independently or as part of an integrated team to achieve a goal