Manager of Instructional Design and Learning Development

Location: Western University Campus-Pomona, CA

Pay scale: $105,000.00 annually

About the Role

The Manager of Instructional Design and Learning Development will provide direct support to faculty regarding pedagogical approaches for creation and maintenance of course and curriculum components delivered in online, face-to-face, and hybrid environments. This position will assist faculty with formulating strategies to optimize content delivery through course design, appropriate selection of multimedia options, and assessment of course effectiveness. The role includes analyzing and categorizing course content to ensure consistency with accreditation standards for each program, creating and presenting university-wide presentations on educational technologies and pedagogical practices, and overseeing a team of instructional design professionals.

Responsibilities

• Consult with college deans and department chairs to evaluate and analyze curricular and course design needs, incorporating pedagogical best practices and current technologic capabilities.
• Identify, evaluate, report, and recommend current and evolving instructional technologies.
• Collaborate with faculty and staff to identify and classify learning content for appropriate pedagogical delivery, select course design elements to maximize student learning based on specific college/program needs.
• Develop strategies to optimize course delivery methods in online, face-to-face, and hybrid environments.
• Write and edit content using multimedia development tools, software, and hardware; assist with research projects related to new technology and/or teaching implementations.
• Assist faculty and staff to solve issues related to teaching with technology.
• Lead the design, development, and upkeep of the CETL website, including content development and curation.
• Act as an instructional design lead for a course or department.
• Formulate documentation and training for faculty and staff on effective use of technology in the classroom and pedagogical principles.
• Partner with the Online Learning department to collaborate on best practices in design and pedagogy for college-specific continuing education websites and internal university training sites.
• Share industry and campus “best practices” with faculty and staff.
• Formulate strategy for Learning and Development for faculty and staff.
• Design and/or lead professional development workshops, deliver seminars and trainings.
• Propose learning and development programs and topics, and develop teaching and technology tools and resources for campus use.
• Schedule monthly learning and development programs with subject matter experts (SMEs).
• Advertise CETL-offered learning & development opportunities to university faculty and staff.
• Facilitate training needs assessments for monthly learning and development programming.
• Monitor and evaluate training activities and program effectiveness.
• Curate and develop asynchronous learning and development opportunities.
• Plan, support, and co-facilitate Academic Boot Camp, the annual week-long training for new faculty.
• Conduct CETL orientation for new faculty onboarding.
• Monitor employee productivity and provide constructive feedback and coaching.
• Assign and set goals for projects and deadlines; organize workflow and ensure the instructional design team understands their duties.
• Coach and mentor peers; lead by example to inspire team execution and innovation.
• Provide ongoing support and coaching to increase employee effectiveness.
• Interface and collaborate with CMS/IT staff to assist faculty with set-up of learning management systems (Elentra/Canvas), course websites, communication & collaboration tools, and emerging technologies.
• Assist IT staff with resolution of technology issues experienced by faculty.
• Evaluate, develop, and/or deliver institutional leadership training and programs.
• Partner with academic and administrative departments to develop specialized training (e.g., college leadership training, strategic planning sessions, communication workshops).
• Maintain records of all CETL-administered training activities, including attendance, completion rates, and evaluations.
• Prepare reports for senior leadership on CETL training outcomes and progress.
• Assist with campus training needs assessments to identify skills gaps and determine training priorities.
• Work with college/department heads and HR to understand training requirements across the university.
• Assist with CME development and ensure online courses meet quality assurance standards (e.g., QM, OLC).

Requirements

• Master’s degree and/or combined experience/education as a substitute for minimum education.
• Minimum of 5 years in higher education and web solutions for teaching.
• Experience developing multimedia.
• Experience supervising staff.

Preferred Qualifications

• Doctoral degree in education, communications, instructional technology, multimedia teaching and learning.
• College teaching experience.

Skills

• Ability to communicate effectively orally and in writing with diverse audiences, including administration, faculty, staff, students, and outside contacts.
• Strong presentation skills and ability to communicate information to people of varying technical knowledge.
• Detail-oriented with strong organization skills to meet deadlines and manage priorities.
• Strong knowledge of current and emerging learning technologies used in higher education.
• Strong knowledge of current pedagogical principles, teaching delivery methods, and course design.
• Experience with learning management systems (e.g., Elentra, Canvas), audience response systems, social media, lecture capture solutions, video editing systems (e.g., Camtasia), and Adobe Creative Suite.
• Strong leadership skills with a record of building successful teams.
• Commitment to working in an organization that values and promotes humanism.