Manager of Identity Management

About the role

Join a Great Place To Work certified company! Consumers Credit Union (CCU) is hiring a new Manager of Identity Management to join our Information Security team!

Responsibilities

• Oversight of the full identity lifecycle (provisioning, de-provisioning, and access changes) across all systems, ensuring timely and accurate user access in coordination with HR and IT teams.
• Oversee IAM platforms (e.g., Azure Entra, Active Directory, MFA, SSO) and ensure secure integration with applications and systems.
• Lead the organization’s Identity Access Governance (IAG) efforts, including the development of access policies, implementation of role-based access control (RBAC), and enforcement of segregation of duties (SoD).
• Ensure compliance with internal policies, NIST CSF 2.0, FFIEC guidelines, and regulatory requirements including conducting and overseeing periodic user access reviews.
• Manage identity governance workflows and toolsets including automation and coordination for JML (joiner, mover, leaver) processes.
• Partner with security and compliance teams to mitigate identity-related risks and implement industry best practices. Align IAM with zero trust architecture, audit readiness, and incident response processes.
• Lead projects for IAM enhancements, integrations, and audits. Track and report key IAM metrics and performance indicators to leadership.
• Coach and develop staff creating an engaging team environment. Oversee new employee onboarding and providing career development guidance and opportunities. Responsible for staffing decisions and performance coaching.

Qualifications

• Bachelor’s degree in Information Technology, Cybersecurity, or related discipline
• 4+ years of experience in IAM or related security role
• 2+ years in people management
• Preferred: CISSP and/or CISM certifications
• Proven leadership in IAM with hands-on experience managing identity platforms
• Strong knowledge of identity governance, compliance requirements, role-based access control reviews, provision workflows, and automation process
• Ability to effectively communicate with colleagues and collaborate with others across the organization

Pay

The salary range for this role is $103,391-$165,428 per year. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case.

Schedule

This is a flex / hybrid position: 3 days/week onsite at our HQ in Lake Forest, IL. Remaining days are 'work from home'. Local Northern IL/Southeast WI candidates only!