Manager of Communications and Public Relations - Dunkin’ Joy in Childhood Foundation

Responsibilities

• Lead the creation of all internal and external communications including the Foundation’s annual report, quarterly newsletters, as well as Board and employee communications
• Help establish national and local communications strategies for the Dunkin’ Joy in Childhood Foundation with the support of the Director and national PR agency
• Support communications strategies for national in-restaurant fundraising activities and campaigns
• Manage the Foundation website by creating pages, designing layouts, and regularly updating content to ensure current and relevant information
• Develop social media content plan and oversight of a social media contractor
• Work closely with internal team, Dunkin’ marketing and PR, local agencies, and non-profit partners (hospitals, food banks, etc.) on communication efforts
• Lead video development and speaking program development for fundraising events
• Refined existing communication methods and approach with regional field marketing teams and PR agencies
• Support the Foundation’s national PR strategy by collaborating with the Dunkin’ PR team and coordinating with the Foundation’s PR agency to ensure increased awareness of the Foundation’s mission and activities
• Liaise with local PR agencies to plan Foundation events and celebrations
• Create turnkey PR toolkits for local PR agency execution of Foundation marketing programs, fundraisers, Signature Program events and grant celebrations
• Develop and lead creative communications strategies for the Foundation’s national signature programs and regional grant programs
• Collaborate with the Dunkin’ brand marketing team on the launch and promotion of major national marketing partnerships as well as regional fundraising and community activations
• Oversee social media channels, including Facebook, Instagram, and LinkedIn, including strategy and calendar development

Requirements

• 4 Year Degree Preferred
• 5+ years of relevant experience strongly preferred
• Demonstrated experience developing internal and external communications strategies, with a preference for experience in the non-profit sector
• Original writing samples required
• Demonstrated experience developing internal and external communications strategies, with a preference for experience in the non-profit sector
• A self-starter with the ability to set priorities, multi-task and remain focused within a rigorous, fast-paced and quickly changing environment
• Exemplary interpersonal, active listening, creative writing, transcribing, and facilitation skills
• Adept in navigating and managing complex communication and public relations matters
• Solid project management skills with the ability to stay on track while working on various simultaneous projects
• Proven track record of successfully introducing and implementing communication programs for external or internal audiences
• Working knowledge of social media best practices and ability to set a social media strategy/calendar and pivot as needed
• Ability to navigate ambiguity and resolve conflicts effectively while staying open to constructive feedback for continuous performance improvement
• Ability to work effectively and collaboratively as a team member with strong relationship management, time management and organizational skills
• Recognize escalating trends and problem solve potential root causes

Pay

Salary: $77,998 - $153,109 per year