Manager of Clinical Research Support

About the Role

Our Manager Clinical Research Support will oversee and manage the clinical support operations, ensuring regulatory compliance, operational excellence, and exceptional patient experience. This position is responsible for managing and developing a multidisciplinary team and optimizing workflows. The role is onsite at our Dallas, TX clinic, and relocation assistance is not available.

Responsibilities

• Provide direct supervision, mentorship, and performance management for Lab Research Assistants, Clinical Research Assistants, Tissue Coordinators, Program Managers, Executive Support staff, Medical Assistants, and Front Desk Coordinators.
• Oversee and optimize all aspects of clinical support, including biospecimen collection, processing, shipping, and documentation in accordance with protocol and regulatory requirements.
• Coordinate and oversee the collection of vital signs, ECGs, and laboratory specimens, ensuring protocol adherence and data integrity.
• Ensure the highest standards of patient safety and confidentiality throughout all clinic and research activities.
• Develop, implement, and monitor departmental SOPs, work instructions, and ensure alignment with corporate and regulatory guidelines.

Qualifications

• Associate's degree in clinical research, healthcare, or related field (Bachelor's Degree preferred)
• 1+ years' work experience in clinical trial operations, including regulatory, safety, and biospecimen management requirements
• Expertise in GCP, GLP, HIPAA, OSHA, and IATA regulations
• Experience in research protocol interpretation and clinical trial management systems
• Advanced experience in Microsoft Office products (Excel, Word, SharePoint, PowerPoint) and EMR systems
• Strong proficiency in clinical trial databases and electronic data capture
• Ability to adapt to a rapidly changing clinical and research environment and prioritize multiple tasks simultaneously

About Sarah Cannon Research Institute

Sarah Cannon Research Institute (SCRI) is a leading oncology research organization conducting community-based clinical trials. With a focus on advancing therapies, SCRI has been a leader in drug development for over three decades. In 2022, SCRI expanded its clinical trial access through a joint venture. SCRI has conducted more than 850 first-in-human clinical trials and contributed to pivotal research leading to FDA-approved cancer therapies. Its research network includes over 1,300 physicians across 20+ states in the U.S.

Benefits

We offer a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our offerings cater to the diverse needs of our colleagues, ensuring they are the healthiest versions of themselves. For more information, please refer to our parent company, McKesson's benefits page.