Manager of Cardiology Structural Heart Program NP / PA

About the role

The Cardiology Structural Heart Clinical Manager will support the Director of Cardiology Acute Care and Ambulatory Advanced Practice Providers in ensuring successful operations, fiscal management, and quality of the structural heart program at Hudson Valley Cardiology Practice. This leader is responsible for overseeing day-to-day clinical and operational functions while providing effective people management and employee relations support to the care team. The incumbent will foster a high-performing, engaged workforce by promoting accountability, professional development, and a collaborative team environment. The leader will also demonstrate and champion the organization's mission, vision, values, and service excellence standards, helping to build and sustain a culture focused on exceptional outcomes in patient safety, clinical quality, patient experience, and team member engagement and satisfaction. Note: Role is 75% clinical/25% administrative/leadership.

Responsibilities

• Facilitate team coordination of duties with regular review of processes, priorities, and efficiency.
• In collaboration with the program director, arrange opportunities for outreach and public education.
• Coordinate work schedules for Structural Heart APP and RN clinicians.
• Manage PTO requests and coverage for structural heart service APPs and RNs.
• Tracking time and attendance, and approving payroll.
• Assists with day-to-day operations such as IT access and issues, sick call coverage, etc.
• Participates in interview process of new candidates.
• Participates and helps to coordinate precepting and training of new clinical team members and students.
• Assists with execution of operational objectives and strategic priorities in the creation and achievement of goals.
• Provide active people management and employee relations support by coaching, mentoring, and developing team members to achieve optimal performance.
• Consistently monitor performance, provide real-time feedback, and ensure understanding of expectations.
• Lead through influence while fostering a collaborative and respectful team environment.
• Address employee relations matters proactively, including performance concerns, interpersonal conflicts, and behavioral issues.
• Partner with HR and leadership as appropriate to ensure fair, consistent, and compliant resolution.
• Helps to develop, monitor, and modify protocols, procedures, and processes to streamline patient care and improve workflows.
• Works with clinical leadership to adopt