Manager Obstetrics Quality

Location: HealthPark Medical Center, 9981 So HealthPark Circle, Fort Myers, FL 33908. Full-time exempt position, Monday–Friday, 8:00 AM to 4:30 PM. Pay range: $38.48 – $50.01 per hour with competitive hiring incentives.

About the Role

HealthPark Medical Center, a Magnet hospital, has a leadership opportunity for a Manager of Obstetrics Quality. This integral clinical quality leadership role supports the entire OB continuum at HPMC, from the front end of the patient experience through delivery, postpartum care, and beyond. The Manager translates quality metrics and clinical standards into meaningful action and sustainable improvements in patient care.

Responsibilities

• Lead and oversee participation in the Florida Perinatal Quality Collaborative (FPQC), Joint Commission Level, Baby Friendly, and other assigned quality initiatives, ensuring alignment with hospital strategic plans and health-system goals.
• Lead a steering committee under national quality organization frameworks to improve overall quality and safety.
• Coordinate all OB hospital quality leadership activities under the OB Directors, assisted by the Director of Women’s Quality and Safety.
• Support campaigns related to process and quality standardization improvement efforts to meet process improvement, marketing, and regulatory requirements.
• Facilitate commitment to an organization-wide quality strategy.
• Collect data from medical records, logs, databases, and error reporting systems to support performance improvement and patient safety activities.
• Coordinate with the patient safety investigator to facilitate Failure Mode, Effects Analysis, and Root Cause Analysis processes.
• Organize, compile, document, and analyze data to produce reports identifying opportunities for quality and clinical improvement, intervention, and educational activities.
• Educate staff in continuous quality improvement processes and tools.
• Display and communicate quality information via quality scorecards and website management.
• Research and provide education on state, federal, and other regulatory agency standards.
• Train departments and multi-disciplinary teams using quality methodology.
• Design and implement data collection methodologies, databases, action plans, and reporting strategies.
• Facilitate teams to achieve performance improvement within the organization.
• Participate as a member of Hospital and Medical Staff Committees, as assigned.
• Cross-cover department responsibilities as needed.

Requirements

• Bachelor’s degree in nursing required; Master’s degree in nursing preferred.
• Minimum of 5 years of healthcare experience.
• Experience utilizing and teaching a variety of quality methodologies/models.
• Experience in database manipulation.
• Demonstrated experience and achievement in Performance Improvement and Quality Assurance, preferably in a healthcare provider setting.
• Minimum of 5 years of experience in quality and/or patient safety or formal healthcare leadership.
• Certification in Healthcare Quality, Lean, or Six Sigma preferred.

Skills

• High-level skills in Microsoft Word, Excel, and PowerPoint; intermediate skill in MS Access.
• Excellent communication and customer service skills.
• Ability to work independently and maintain confidentiality.
• Strong project management, verbal, and written communication skills.
• Strong interpersonal skills as an influencer and change agent.
• Ability to handle multiple projects simultaneously.
• Quantitative analytical skills.
• Ability to work independently and within a team environment.
• Highly organized with strong attention to detail.
• Ability to provide coaching and feedback to teams at all levels.
• System perspective for viewing improvement opportunities.
• Presentation, project management, and facilitation skills.
• Research skills in evidence-based practices.
• Use of patient safety tools and training for serious safety events.

Pay

$38.48 – $50.01 per hour with competitive hiring incentives.

Schedule

Full-time exempt position, Monday–Friday, 8:00 AM to 4:30 PM.